9:39 AM, 25th August 2020, About 10 months ago 7
With the latest tightening of the noose around landlords necks, will the DWP now GUARANTEE that where direct rent payments are being paid to the landlord, these will continue?
I am talking direct payments which have been requested from the start of the tenancy agreement due to the tenant being a ‘high risk’ category as listed on the UC47 form, this being listed in the TA and the fact the tenant has asked and agreed for this to be the case.
If the DWP then acts on the tenant’s request for rent payments to be made to them, in this one single act the DWP are single-handedly culpable in ensuring the landlord is not only out of pocket for the period of now up to 12 months, but also putting the tenant in the position of eviction. Isn’t this totally AGAINST the point of why direct payments are requested and granted in the first place?
Despite having all the above in place I have had one tenant just cancel his claim, set up with another address and payments due to me paid directly to him. The DWP have washed their hands of it saying they paid him, so he should have paid me.
Where/who do I complain to at the DWP? Are they looking at reviewing the review process for direct payments as a DIRECT result of this situation?
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