Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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||Helps to understand how their visitors engage with our website
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
4:44 AM, 9th February 2012, About 11 years ago
So does this mean all LL will have to join an accredited landlord association like NLA; not that it would be a bad thing.In referring to the govt is it just the Welsh govt proposing this.
If so it will be viewed by Westminster as a wonderful cash cow.
Imagine 1/1/2 million landlords all having to pay an annual fee for registration.
The electorate won't be the slightest bit concerned.
It will just cause landlords unecessary expense and hassle.
I can't see how such registration would drive up standards.
Surely all you need is more EHO's enforcing existing laws.
Also how are all landlords going to be identified to enforce their registration.
Unless sanctions are in place like with deposit regulations why would LL need to concern themselves with such a scheme.
Has anybody worked out how you locate every LL in the UK and enforce registration?
Will lenders be forced to supply all the details of their borrowers to govt officials?
Will insurers be forced to advise of all their policyholders who hold landlord insurance products such as RGI, contents etc?
How does Big Brother identify and register a particular section of the business community?
What about LL who have no mortgage and choose not to insure buildings apart from under residential.
What about all those accidental LLout there; how are they going to be traced?
The govt doesn't have a very good record in registering people......immigration!!
Why would they be better at registering LL.
9:26 AM, 9th February 2012, About 11 years ago
The RLA on here is NOT working?
Mark Alexander - Founder of Property118
10:41 AM, 9th February 2012, About 11 years ago
Thanks for letting us know, the broken link is now fixed.
10:45 AM, 9th February 2012, About 11 years ago
Like Paul I fail to see what registration of Landlords will achieve unless you have a means of identifying those poor landlords in the first place. Good landlords will register and poor landlords will not. It is then down to the local authority to find them and fine them, something which they are consistently failing to do already with the powers that they have and registration will do nothing to change this as far as I can see.
Meanwhile all the good landlords will be inspected and licenced taking staff away from their priority role of finding bad landlords and result in increased costs for the good landlord and an extra incentive for the poor landlord to remain underground.
BBC in The One Show and in a documentary highlighted two bad landlords both of which could and should be prosecuted under the current legislation now that they are found. Registration would have done nothing to identify these poor landlord's properties in the first place and yet they failed to consider this fact.
LA's have it in their own domain to identify illegal HMO's simply by comparing data on LHA payments to addresses of licenced HMO's but very few seem to be able to adopt even this simplest of tracking actions. I bet if they employed a private security company to identify all potential illegal HMO's the difference in results would be amazing. I wonder if any authority would have the courage to do this giving the company a percent of the fines recovered.
Paul suggestion re insurance or lenders might work in some cases but in the majority of cases I doubt these individuals are using normal lenders or insuring their properties properly. In which case these systems fall down as unlike a car ALL properties and their status are not registered on a national database and I doubt if Big Brother can afford turning Land Registry into another DLA for housing.
As it is once again regulation of the good hardworking landlord is seen as the bureaucratic answer leaving the illegal landlords to massively profit from their underground activities. More redtape less effective implementation.
11:57 AM, 9th February 2012, About 11 years ago
Thanks....it quite a read!!!
12:10 PM, 9th February 2012, About 11 years ago
I hope that landlords using accredited agents will not have
to get accredited themselves. However I
would welcome some sort of register that make is easier to find the landlord responsible
for a given property.
A register does not have to be expensive, the DLHA runs the
car ownership register at a low cost – the tax that is collected of the back of
it is a different matter.
If the police were to use the landlords register to inform
landlords when there was an issue with their property or tenant, I think most landlords
will get themselves on the register quickly.
Mark Alexander - Founder of Property118
12:16 PM, 9th February 2012, About 11 years ago
I totally agree Ian, especially that it would not cost much to set up the register. just as soon as we can find a sponsor for it we could have "The GOOD Landlords Campaign" operational within three months.
22:06 PM, 27th August 2012, About 11 years ago
It's all just a way of stealth taxing landlords the government have no real care about the tenants. If any tenants don't like the property they are in or can see it's not well maintained then they can move out after 2 months notice anyway. All I will do is pass on any costs to the tenant, It's going to make them worse off in my case because the properties I rent out are top quality so its just a waste of time.
2:33 AM, 28th August 2012, About 11 years ago
NO tenant on a 6 month AST needs to give 2 months notice.
They do NOT need to give any notice, whatsoever, irrrespective of what the AST states.
They can leave ANYTIME they like and there will be NOTHING you can do about it.
Obviously they would leave with a damaged reference as they have breached the AST contract.
What would be the chances of recovering the rent owed from the tenant if you even find him.
And would it be worth the legal costs?
Once the tenancy proceeds onto a SPT the tenant ONLY has to give 1 months notice.
At the end of a 6 month tenancy the keys may be handed back with NO notice required.
The law has primacy here, irrespective of whatever it states in some silly AST.