Can a tenant claim compensation for mould after the flat has been sold?
Hi, I wrote a while ago about the tenant wanting compensation for mould. >> https://www.property118.com/tenant-wants-compensation-for-mould/
I have since sold the flat, but have been informed by the letting agent who were managing the flat that the tenant has been into the office with his mother. They said they are likely to take matters further if they feel there is no successful outcome. There was a bit of mould found at the bottom of the skirting board, which the handyman said was due to a lack of ventilation, but this was resolved quickly.
The tenant is asking for compensation for the handyman doing the work. The handyman responded within a couple of days and returned the following day to paint the room.
The tenant is also asking for compensation for using the dehumidifier, which I bought thinking it would help. The tenant has also stated that some items were damaged, though I haven’t seen any photos.
The letting agent said they were going to deal with it, but I’ve now been told the mother plans to take things further. Do you feel this could go further, and should this be paid without seeing evidence?
The letting agent doesn’t seem to offer much advice but I’ve sold the flat and the tenant is leaving soon.
Would you pay or negotiate?
Thanks,
Debra
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Member Since January 2015 - Comments: 1524 - Articles: 1
11:04 AM, 23rd June 2026, About 3 weeks ago
They’ve seen the press/media ramping up “you can get £1000s in compensation” taking your landlord for mould issues you caused yourself and chancing it.
As long as you have photos, written report from your contractor, dates mould reported and rectified, dated photos (photos have inbuilt hidden dates so any tampering by the tenant/his mother is fraud) of items damaged and how when they were damaged and why not reported promptly think you should be good to say “bring it on”.
Did you/do you have legal cover?
Was providing the dehumidifier to counteract the tenants lifestyle?
Sold the flat or got an offer/exchanged contracts? When is the tenant vacating? Will they vacate?
Member Since October 2020 - Comments: 1259
11:44 AM, 23rd June 2026, About 3 weeks ago
You should probably take legal advice on whether you should respond, but it doesn’t sound like they have a case.
Member Since September 2020 - Comments: 16
1:19 PM, 23rd June 2026, About 3 weeks ago
LOOKING FOR A HANDOUT …..NO ….HAVE YOU INVENTORY PHOTOS ON MOVING IN AND OUT HOW DID THE MOULD GET THERE .DID U PUT IT THERE
WHAT DID THE TENANT DO TO PREVENT ….NOTHING
Member Since February 2026 - Comments: 3
5:20 PM, 23rd June 2026, About 3 weeks ago
The tenant is leaving at the weekend but hasn’t paid this months rent The dehumidifier was bought to help as the handyman said the room was clearly not getting any ventilation I have t seen any energy bills in terms of what he’s asking I’ve asked for this but he’s refused
The handyman said the mould is much was at the bottom of the skirting board was caused by lack of ventilation The tenant said it was causes by the handyman s poor work
I was told the letting agency were dealing with it as they were my managing it However last week I received an email stating the tenants mother called into the office and wants to take K e the matter further
I feel reluctant to do this when they never paid rent
Member Since July 2023 - Comments: 84
10:07 AM, 24th June 2026, About 3 weeks ago
It sounds like you have done your best and addressed a problem that was reported. You can only fix something once you know about it.
I would write to the tenant to advise the problem was reported and fixed at the earliest opportunity and you could not have done any more.
The rest us up to them. Good luck.
Member Since July 2013 - Comments: 759
5:07 PM, 24th June 2026, About 3 weeks ago
Sounds like a try-on and hopefully you have relevant evidence to refute the claim, and that they do not have evidence to support their case. What ‘damage’ do they assert they have suffered?
Meantime I suggest you check a) whether you have a legal expenses provision within your insurance policy and b) timing: ie how you manage any claim situation once you sell the flat and cancel the insurance.
Member Since September 2018 - Comments: 3663 - Articles: 5
5:36 PM, 24th June 2026, About 3 weeks ago
If you are now not paying the agent/contract ceased because you sold up then, I would have thought they would be telling the ex tenant its nothing to do with them.
Member Since July 2013 - Comments: 362
5:46 PM, 24th June 2026, About 3 weeks ago
Don’t worry about it or respond. They reported it you took action to resolve.
Member Since October 2023 - Comments: 44
6:40 PM, 24th June 2026, About 3 weeks ago
It’s always the same they blame anyone but themselves. I had a tenant who never opened the windows and was seen by the agent drying clothes in the front room. Completely denied it when approached. But yet we had mould. They are just too lazy to open windows for good ventilation. Biggest problem in rental today. Government and local authorities just turn a blind eye not their problem. Yet social media and news channels encourage this sort of behaviour.
Member Since December 2023 - Comments: 34
2:05 PM, 28th June 2026, About 2 weeks ago
Reply to say you believe the issue was remedied satisfactorily and promptly and that you do not believe any compensation is due. If you receive further correspondence send the same response. They will probably get bored. If they do attempt legal action, send the same response to their no win no fee solicitor.
If they actually take you to court, deal with it then. It sounds like there is no case to answer.
Don’t say anything else. Anything you write can be used as evidence. If they take on a solicitor, they will be looking for any ambiguous phrasing or anything you have said (perhaps in error) that could constitute an admission of guilt. Even an apology can be construed as admission of guilt. If they wish to pursue things legally they have to provide any evidence they have well before any hearing, so only then is it worth thinking about specifics or trying to prove your case.
So just keep repeating to them the one short and simple sentence – the issue was remedied satisfactorily and promptly and you don’t believe any compensation is due.