7 months ago | 7 comments
More than 4.5 million private renters in England and Wales, equivalent to 41% of the sector, had to limit their use of gas and electricity last winter to manage crippling energy costs, Citizens Advice reveals.
The charity says that 3.5 million renters, or one in three tenants in the PRS, found it challenging to maintain a warm home.
Many resorted to extreme measures such as missing hot meals, wearing gloves indoors or heating only a single room.
The organisation says the government must ‘urgently deliver promised new rules’ for landlords to upgrade properties to a minimum of EPC C by 2030.
Emily Wise, an energy adviser at Citizens Advice North Lancashire, said: “Sadly, this is an all too familiar story.
“Many of the renters we help day-to-day say their landlords are hesitant to fix the substandard conditions they live in.
“Leaky, cold and damp housing is a huge problem in our local area, as many homes are particularly deteriorated due to salty sea air and high winds.”
She added: “Too often, this is forcing renters to spend disproportionately on gas and electricity in an attempt to achieve basic levels of comfort, as well as having to regularly choose between eating and heating their homes.
“Despite this, many of those we help are reluctant to raise these issues with their landlords because they fear putting their tenancy at risk.”
Citizens Advice says that with winter looming and energy prices remaining 50% higher than pre-2021 levels, tenants are struggling with poorly insulated homes.
It adds that more than half of renters (57%) occupy homes with an energy performance certificate (EPC) rating below C, making them costly and difficult to heat.
Its research shows that tenants in homes with the minimum E rating faced an extra £317 on energy bills last winter, a cost that could have been avoided with an upgrade to a C rating.
The charity warns that delays to imposing tighter EPC rules will leave tenants stuck in uncomfortable and costly homes for years to come.
The organisation also claims that many renters are hesitant to request essential repairs, such as better insulation or fixing draughty windows, because they fear rent rises or a strained relationship with their landlords.
Nearly a third (29%) avoid raising such concerns, while 13% of those who did request upgrades faced conditions like higher rent, and 7% were outright refused.
The charity is also calling for robust enforcement of the Renters’ Rights Bill to empower tenants to demand improvements without fear of repercussions.
It is also calling for financial support for landlords to ensure these upgrades are feasible.
The chief executive of Citizens Advice, Dame Clare Moriarty, said: “Our advisers are bracing for more calls this winter from renters trapped in cold, leaky homes.
“It’s unacceptable that so many tenants are afraid to ask for the very basics – like fixing draughty doors or replacing poor quality single-glazed windows.”
She adds: “By 2030, the government must ensure no renter lives in a home that is excessively difficult and expensive to heat.
“And renters must urgently be given the security they deserve so they can ask landlords to fix substandard housing without fear of retaliation.”
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Member Since April 2025 - Comments: 7
7:59 PM, 22nd September 2025, About 7 months ago
It does not matter what the epc rating is ! why are landlords not pointing out that council tenants who are generally suffering heating poverty to there MP ‘s and ask why are they not included in the epc rating system !
It seems that labour doesn’t care about there council tenants and Energy poverty
Ask your mp the question
Ask why there are 2 standards
If you don’t you cannot complain about double standards
And demand a parliamentary answer from your mp
Regards
Member Since September 2015 - Comments: 1013
8:14 PM, 22nd September 2025, About 7 months ago
Reply to the comment left by Geoff Hazell at 22/09/2025 – 19:59
…. because the objective is not to help tenants but to eliminate private Landlords!
Member Since April 2025 - Comments: 7
9:13 PM, 22nd September 2025, About 7 months ago
Reply to the comment left by Geoff Hazell at 22/09/2025 – 19:59
So Mr gromit you will sit back and let the government roll over you
Do not complain
The point I was making if landlords do not ask why council housing is not included in the epc system
Which would cost the government and council multi billions
The the epc inequality system would remain the same as the government cannot afford it or ask the question
It’s up to you younger landlords
I do care but selling because it’s not worth it and going on holiday
I am 76
Unhappy tennants of 15 years
Not worth the inheritance tax
Member Since October 2013 - Comments: 1630 - Articles: 3
11:11 PM, 22nd September 2025, About 7 months ago
Reply to the comment left by Slooky at 22/09/2025 – 19:57
I’m so glad I will not be spending anything on EPC C and won’t have to worry about what this bunch will think up next, for years to come. One left and it’s a C.
Member Since May 2018 - Comments: 1999
11:30 AM, 23rd September 2025, About 7 months ago
Reply to the comment left by Slooky at 22/09/2025 – 19:57
That is of course how things were years ago. Years ago before the government really started meddling in the market there was competition. Every time the government meddles in the market it drives rents up.
The effect of the Renters Reform Bill is that it will drive rents up and make it impossible to take the risk of housing some people in the PRS unless you are renting your property to a company that guarantees your rent and also undertakes the work required to assess whether the occupants have the right to be there or not. Some companies might be able to do that in order to house social housing tenants but most small landlords won’t have the powers and won’t be able to take the risk (for social housing tenants, the self-employed, people working in the gig-economy, etc.)
The Renters Reform Bill will do a lot of collateral damage and have a lot of unintended consequences. Some of it is just nonsense…that bit about not taking an offer of rent above the advertised rent for example and not being able to advertise a property for rent with details excluding PCM rent unless it’s just a to let sign on the property itself. I was walking through my local town recently and there was a property advertised on the local town notice board. The advert had a picture, full details of the property including location, a phone number, but no advertised rent. As I understand it under the RRB that will now become illegal. It’s probably an unenforceable provision of the RRB to stop someone sticking a picture of their house on a local notice board but one of the ‘unintended consequences’ of that kind of ridiculous left-wing-stupidity is that rents will go up.
Stopping tenants from renting band D properties will also put rents up. But one way or another it will probably still be possible to put economic migrants in them and the economic migrants will probably be happy to be in there; just as the economic migrant who I housed years ago was happy. At the end of the day it’s better than being in an army camp, hotel, tent, or small boat.
There must be a politician out there somewhere who isn’t a complete fool and who understands the stupidity of the Renters Reform Bill and the proposal to stop people renting properties below band C.
Member Since May 2018 - Comments: 1999
11:32 AM, 23rd September 2025, About 7 months ago
Reply to the comment left by Gromit at 22/09/2025 – 20:14
I think that mostly ‘the objective’ is to keep getting elected because mostly the politicians who climb the greasy-pole-career-ladder don’t really seem to care about the real consequences of the Renters Reform Bill. They don’t give a s**t about tenants. They only care about themselves.
Competent politicians who understand markets and housing….where are you…why so quiet?
Member Since February 2018 - Comments: 627
12:04 PM, 23rd September 2025, About 7 months ago
Reply to the comment left by Beaver at 23/09/2025 – 11:30
You assume that politicians are fools, many are, many are lazy, some though are actually mendacious and they are dangerous for everyone.
Member Since July 2013 - Comments: 1996 - Articles: 21
12:22 PM, 23rd September 2025, About 7 months ago
Reply to the comment left by Beaver at 11:32
Beaver, sorry to nitpick – I agree with the thrust of your comments – but the Bill is the Renters Rights Bill.
The Tories introduced the Renters Reform Bill and if it had passed, Labour would have left it alone. Instead Rayner and the Guardian-reading barstewards in the Civil Service have “embellished” it with added whips and chains. The principle seems to be: “If landlords aren’t hurting, it ain’t working!” The Bill will help nasty tenants who default to stay in situ but put up rents for decent tenants across the country.
Member Since May 2018 - Comments: 1999
12:34 PM, 23rd September 2025, About 7 months ago
Reply to the comment left by Ian Narbeth at 23/09/2025 – 12:22
The nit-picking is fine…somebody in parliament should have nit-picked over the Renters Rights Bill and realised the stupidity of it. I think that the Lords did but parliament, with its labour majority, just ignored the comments.
I think that you are correct that in the short-term it will help nasty tenants to say in situ and this will put rents up for other tenants as the risks and costs of housing those ‘nasty’ tenants will be passed on to the good tenants. But in the medium term landlords in the PRS aren’t going to be housing those ‘nasty’ tenants. They will be too high risk to house and they aren’t going to make it past the screening processes that will have to be introduced by landlords and their agents.
The ‘nastiest’ tenant that I ever had worked for the council.
The fact that for many landlords when the RRB comes in it will be less risky to house an asylum seeker via one of the companies paid by the Home Office than a home-grown homeless person or possibly self-employed tenant (because you won’t be able to get rid of them when they don’t pay, or cause a problem) is both bizarre and dangerous.
I’m sure that somebody like the (possibly undocumented) economic migrant that I housed twenty years ago would be really happy to keep living in my band D property. When she left she sent me a thank you letter for letting her such a nice house and being such a good landlord. I would house her again tomorrow.
Member Since February 2018 - Comments: 627
1:50 PM, 23rd September 2025, About 7 months ago
Reply to the comment left by Beaver at 23/09/2025 – 12:34
The House of Lords (now the House of, largely, Cronies) is part of Parliament, I think you meant the House of Commons.