Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
I own and live in a flat based in central London. A separate company manages the building and ground rent payments.
Over a period of twenty months up to November 2014, this company regularly issued me with monthly statements saying that I have a zero balance with them (i.e. stating that I owe no ground rent).
Suddenly in November I received a letter stating that I owed £416.60 in ground rent which amounts to twenty months of ground rent at £20.83 per month.
I contacted the company in question and they explained that this had occurred due to an error on their part whereby they had not been regularly billing me for ground rent (but still issuing monthly zero balance statements), the result being a build-up of ground rent debt which has left me with this large one-off payment to make. Funnily enough, in the latest monthly statement they’ve sent me it still states that I have a zero balance even after they’ve written to me about this outstanding debt.
Does anybody know if I really have to make this lump sum payment although the large outstanding debt has arisen due to an accounting error on the company’s part whereby they haven’t been regularly billing me?
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