9:52 AM, 16th May 2019, About 3 years ago 50
Obviously I have an obligation to protect the deposits of my tenants, but having had 2 poor experiences with My Deposits on the only 2 occasions I’ve had big issues (I have had over 250 deposits protected) I wonder if there is an alternative that gives a less biased dispute service.
I’ve just had a new wooden floor badly marked – and admitted to by the tenant who assured me he’d put it right – didn’t – so I was awarded £85 (specialist said it couldn’t be spot sanded) and same tenant left me with the cleaning and out of £150 invoiced by professional cleaning company (in and out professional inventories supporting) I was awarded £100!! Not a big deal (except the floor) but I would like the support of the dispute service when they are needed.
I just don’t understand the decision but have no right to query it seems. I never normally bother for cleaning of other bits of damage, but he was seriously taking advantage of me.
I hear that there is a new one now called Zero Deposits where a premium of one week’s rent is paid and 6 weeks ‘cover’ given.
Anyone know of or in this system?
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