How should I respond to a pet request in a no-pets tenancy?

Dog looking out apartment window after tenant requests permission to keep a pet in a no-pets building

by Readers Question

8:01 AM, 20th May 2026, 2 hours ago

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Landlord News Advice Landlords Questions

Hello all, we have just received a request for a pet (dog) in our apartment block. The tenant has been with us for less than a year, and their original contract stated ‘No Pets’.

We have a complete block of 14 flats, which has carpeted hallways and zero amenity space. The closest green space is 1 mile away. The block is situated in a town centre and is not good for the welfare of pets, especially for a working couple.

What is our best action and response to this request, given the new renters’ rights rules? Does anyone know the official position that the RSPCA and Dogs Trust are taking on this subject?

Thanks,

Robert

Editor’s Note: The government have published guidance on what landlords need to do when their tenant requests a pet. The guidance can be found here >> https://www.gov.uk/assured-tenancy-agreements-a-guide-for-landlords/if-a-tenant-wants-a-pet-to-live-with-them

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Tags: landlords denying pet requests, landlords pet requests England, pets, Renters’ Rights Act

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