How should I respond to a pet request in a no-pets tenancy?

How should I respond to a pet request in a no-pets tenancy?

Dog looking out apartment window after tenant requests permission to keep a pet in a no-pets building
8:01 AM, 20th May 2026, 1 month ago 34

Hello all, we have just received a request for a pet (dog) in our apartment block. The tenant has been with us for less than a year, and their original contract stated ‘No Pets’.

We have a complete block of 14 flats, which has carpeted hallways and zero amenity space. The closest green space is 1 mile away. The block is situated in a town centre and is not good for the welfare of pets, especially for a working couple.

What is our best action and response to this request, given the new renters’ rights rules? Does anyone know the official position that the RSPCA and Dogs Trust are taking on this subject?

Thanks,

Robert

Editor’s Note: The government have published guidance on what landlords need to do when their tenant requests a pet. The guidance can be found here >> https://www.gov.uk/assured-tenancy-agreements-a-guide-for-landlords/if-a-tenant-wants-a-pet-to-live-with-them 


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Comments

  • Member Since October 2020 - Comments: 1238

    5:02 PM, 2nd June 2026, About 3 weeks ago

    Reply to the comment left by Robert Needham at 01/06/2026 – 12:27
    I would second the call for you to publish your list, because I dont think any of the ones you mention will wash.

  • Member Since September 2018 - Comments: 3638 - Articles: 5

    10:13 AM, 3rd June 2026, About 3 weeks ago

    Here’s something to consider. When being approached by another tenant (when you have a vacant property) it may be a consideration to perhaps ‘drop into conversation’ that the previous person actually vacated/left because they asked for a pet, but realised themselves
    the property was in fact unsuitable.
    A subtle hint in advance that even if they made a request it would be highly unlikely to be refused…..

  • Member Since September 2018 - Comments: 3638 - Articles: 5

    10:14 AM, 3rd June 2026, About 3 weeks ago

    Reply to the comment left by David at 23/05/2026 – 10:32
    the only ‘nuts’ actually being the tenants themselves….

  • Member Since April 2018 - Comments: 470

    10:16 AM, 3rd June 2026, About 3 weeks ago

    Reply to the comment left by Reluctant Landlord at 03/06/2026 – 10:14
    Exactly and like the whole RRA.

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