Water company billing my tenant £5100 for emergency repairs!Make Text Bigger
Has anyone any experience of this? My tenant received the below email after asking the Water company to contact me. She told me she did get letters beforehand saying Emergency work to be undertaken due to a leak.
I’ve had this before on houses with shared drains and let the council get it done, and send us the bill ie £300 divided by 6 houses, £50 each.
But this one, they have to bill the tenant apparently, the service user. The bill is £5100, 3 houses, £1700 each.
I will pay for the gal if I have to as she’s good, been with me approx 10 years, can see her being with me another 5 years, and I’m trying to get her to buy the house off me as she is now working and I’m gonna pay her 5% deposit, so all good with us two.
I don’t want the girl paying and I feel the water company should be billing me then I will argue the amount.
Has anyone any experience of this?
I will pay if I have to, but £1700 for something I had no knowledge about hurts the mind. Is there any argument I have? I’m not leaving it for the part-time working good relationship tenant to pay, so no suggestions on that, please. However, if I can get us both out of it somehow, I’d like to know.
My main argument I had no notice whatsoever, yes the girl did, but she never thought they’d bill her direct and it would be £5100 divided by the 3 houses.
Below the email, I’d also found this bit of info on the internet.
Thanks for your email.
We legally issue the section 75 and the charges to the consumer which is the person living in the property using the water supply. Therefore, the bill is in your name and will remain in your name unless the landlord contacts us in writing requesting to take responsibility.
I hope this helps.
XXX Severn Trent Water
Customer Leak Support
Contact number: 0345 266 0036
——————- Original Message ——————-
Received: 04/08/2020 16:30
To: email@example.com; firstname.lastname@example.org
Subject: Account number XXXX
Hi regarding payment over due for work that got carried out on property XXXX street , I’m getting the letters but I actually don’t own the property this will need to re directed to the owner /Lanlord thanks .
A section 75 notice must allow at least seven days for any works specified to be taken.
Crucially for landlords, the notice may only be served on the “consumer” . As it turns out therefore, in this case we’ve not had any notice from the water authority as it can only be served on the consumer which is our tenant. As a result, we are not bound by the 14 days.
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