Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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||Helps to understand how their visitors engage with our website
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
10:06 AM, 28th April 2023, About a month ago
I'm afraid your 'unresonable' new leasholder is correct. You should have issued a Section 20 before work began to give her a chance to suggest an alternative contractor.
I've had a similar situation where I own the whole Freehold and 3 of the 4 leases in a block but still had to jump through all the Section 20 legal hoops before work started - otherwise you risk leasholders refusing to contribute.
The leashold-advice website will have detailed notes on this.
10:12 AM, 28th April 2023, About a month ago
What on earth are you having done for £45k? Seems a huge amount.
Yes you need to do a s20 for any works that are greater than £250.00 per leasehold.
If all are in agreement re the works then it would be advisable to do a s20 Opt-Out agreement.
10:20 AM, 28th April 2023, About a month ago
Reply to the comment left by JB at 28/04/2023 - 10:06
No just to be clear- we are using a sinking fund. We will once it is over send a notice 20 which we are preparing now for the 10k additional work needed. So we haven’t asked yet for the money - nor done these works but I know she will refuse these works. So my question is once the notice 20 will be sent , and once she refuses but the majority of freehold agrees to do works what happens ?
10:23 AM, 28th April 2023, About a month ago
Reply to the comment left by Judith Wordsworth at 28/04/2023 - 10:12
Just to be clear - we were so far using a sinking fund - this is to redo the entire exterior of the Victorian house and structural work underneath ( rotten beams etc ). Once the sinking fund has been fully used - we will have an extra work worth around 10k. So we are preparing a notice 20 but I know she will refuses works to be done even though there are necessary. So these works have not been done and notice 20 will be sent. My question is if the majority of freehold agrees - can work starts and does she have to pay ?
10:26 AM, 28th April 2023, About a month ago
Opt out requires application to FTT on grounds of urgency or mistake in consultation process.
Also Daejan Investments v Benson & Ors financial prejudice suffered by LH because of failure to consult
10:27 AM, 28th April 2023, About a month ago
Reply to the comment left by Judith Wordsworth at 28/04/2023 - 10:12
And I should say we are all directors of the co. Who “owns the freehold- each flat has a share of freehold. We have 50pc , one flat who agrees has 25pc and her 25pc
11:33 AM, 28th April 2023, About a month ago
This person recently bought the flat so, does that mean the sellers left their share of the kitty behind specifically for these repairs and there's not been a cost to the new owner yet? We've had similar issues. We had the money set aside in the kitty but additional work came up. The new owner refused to pay a couple of thousand towards this without a S20 and became verbally aggressive. We handed management of the block to an agent and hired a surveyor and they managed the S20 etc. In retrospect, given the delays, losing our contractor and all the increased costs of the work, it would have been less costly by far for the existing owners to have just gone ahead with a revised schedule of work and paid the extra without involving the new owner. We worked out that it cost each of us, and of course the new owner, over 10k more than it would have if we'd gone ahead immediately, plus the ongoing costs of block management. However, we were advised that it would affect issues like future liability, and even an informal agreement to waive the S20 by all owners in those circumstances was risky. Suggest you get legal advice and if the new person isn't cooperative then also a third party to manage the block as it takes away a lot of stress and aggravation and means you as individual directors are protected.
12:18 PM, 28th April 2023, About a month ago
Reply to the comment left by D D at 28/04/2023 - 10:23My solicitor informed me that S20 consultation procedures are required if you are spending over £250 attributable to any one property even when it's from the existing reserve funds. I had to check this when doing roof works that cost several thousand that we already had all the money in the pot for. Still had to serve everyone with all the notices before I spent that money. X% of those reserve funds will be attributable to her property so if you spend them without consultation then when you do need a contribution from her she could argue that those funds were available but you spent them without her due engagement and you would then be liable to pay those funds back to the reserve.
13:26 PM, 28th April 2023, About a month ago
Reply to the comment left by Joe Barton-Holme at 28/04/2023 - 12:18
Even if the works were agreed before the arrival of that new owner and builder chosen? Works had to be massively delayed because the builder broke his leg- but the funds were set up and paid by us and previous owners for the purpose of these renovations. So I would think that we are ok for the first 45k as we had agreement from all previous owners but for additional work so say i serve a consultation 20 in all norms etc and show that the works are necessary as per our leases . And she objects - everyone else agrees - what’s then the next step? If a leasholder disagree isn’t it majority that decides still and work can go ahead ?
13:42 PM, 28th April 2023, About a month ago
Reply to the comment left by Jan at 28/04/2023 - 11:33
I think we are in this situation. So the 45k were paid for the works specifically by previous owners. Issue is we will go over. So now I will prepare a s20 but I m sure she will refuse to the work . How did your neighbors react to the s20? How did you then still manage to do work and make him pay? We are only 3 in the building so a mgmt co seems too much ? She is completely irrational and very agressive though