Stolen white goods and furniture?

Stolen white goods and furniture?

by Readers Question

Guest Author

14:10 PM, 17th March 2021, About 3 years ago 6

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The Tenant deposit protection scheme has turned down my claim for what the tenants have acknowledged being a missing brand-new fridge freezer and sofa. They reported it to the police as stolen.

The DPS has suggested I take legal advice.

Does anybody know whether or not I can claim against the guarantors in the County Court?

Thanks for your help.


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Ian Narbeth

14:26 PM, 17th March 2021, About 3 years ago

If the items were stolen by a third party, on what basis are you claiming from your own tenants? Is this not a matter for your Landlord contents insurance?


14:33 PM, 17th March 2021, About 3 years ago

A sofa was stolen - really? I presume the police report lists everything else that was stolen - laptops, TV's - the more usual stuff? Was there evidence of a break in?


8:09 AM, 18th March 2021, About 3 years ago

NOT a matter for the DPS (who are not lawyers) and stay away from any Court unless you have money to burn and time to waste.
This is what insurance is for. If you have no insurance, write it off to experience!

Chris @ Possession Friend

10:50 AM, 20th March 2021, About 3 years ago

If you think the tenants staged, - falsely reported this theft, it might be worth trying an FOI on the Police for method of entry into the property to facilitate the theft. Also, as an interested party, your entitled to know what investigation the Police have carried out.
If there is negligence on the Police 's part, a complaint and compensation is possible.
Contact us for further advice.

14:16 PM, 20th March 2021, About 3 years ago

First thing ask the tenants who and when they discovered the theft. And did they report it to the Police . What is the crime number. Then contact the Police with the crime number and add yourself as the complainer/victim. Or report it officially if it has not been done by the tenants. Then advise the tenants that you will be making an investigation and anyone caught removing the items will be prosecuted and given a criminal record. Ask them if it was a mistake and whether they want to pay for the replacement of the items. If not start knocking on every neighbours door regarding the date of the theft and see if there is any cctv in the street. Good luck

Mark Dotford

9:32 AM, 21st March 2021, About 3 years ago

I would have thought if the items had been itemized at the time of the tenancy I.e On the inventory, you will have to replace them for the tenants...

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