Service charges and transparency of expenditure?Make Text Bigger
I have a commercial property and have been charged for items that are allowed by the lease. Especially where it says only 10% of all professional and management charges to be applied of the total budgets.
However, the management company applies all regardless and applies our 17.27% to the total budget. It has done year after year without correction.
The court has clarified and accepted by the management company.
I have tried to get break down of charges as it’s boosted to maximum to apply. Building insurance premium increased by 70% as insurable value got changed from £4.5m to £36m of a underground car park. Electricity charges are applied from £24k to now in the region of £37k in budgets.
What we were told there is only 3/4 electric meters on the estate and management company has installed more meters to calculate each areas electricity costs, but no proof of electricity costs is provided by way bills from the utility company.
Company has not provided our service charge demands or budgets for the last 24th June despite requesting emails numerous times. Director is saying these were posted to you why you haven’t received!
I have asked why don’t you resend or email them to me….. silence… He has also said when SC were prepared on 22nd June were sent and posted at the same time on Tenant Portal system but SC has not posted to this date on the system. We can not budget the costs and not sure what they are applying?
My question is how can I resolve this and Where can I report such an behaviour?
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