Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
Ok, some background on the Tenant (single lady), been in the property 8 years, claims housing benefit which is paid direct to herself, never missed a payment (in fact notify’s me every month when the payment has been made), basically the perfect tenant.
So on the 28th Dec she informs me that she was admitted to hospital on the 26th Dec with a brain tumor and that will be in hospital until the end of the following week.
On the 29th Dec she pays the rent for December and tells me she should be home the following Wednesday 4th Jan.
On the 9th Jan I contact her believing that she is home and she tells me that she is still in hospital.
Anyway that was the last contact I had with her, despite numerous calls and messages from myself and a friend and a friend even going to the property.
So the rent was due by the 29th Jan and has not been paid.
Unfortunately I have no next of kin details so how do I go about finding out her current status?
If I can’t find out her current status, how long do I wait before I re-let the property ?
To be fair, I’m beginning to feel a bit stupid that I haven’t got her next of kin details, although I have never heard of this scenario before, plus Agents do not put on a contract that next of kin details are required.
Any useful info would be greatly appreciated.
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