Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
With reference to retainers and deposits, if a Landlord puts his/her property in the hands of a letting agent on a fully managed service, when the fees are all calculated for the prospective tenant to pay, can the Landlord ask for a £200 retainer on top of the deposit and all the agents fees and say that this is none refundable and will be used at the end of the tenancy to clean the property and steam clean mattresses within the property.
Or am I right in thinking that as a deposit is being held against the property this is what would be used at the end of the tenancy should there be any cleaning or damages left by the exiting tenants?
Also at the end of the tenancy if there is no cleaning or damages to be charged to the tenant should both the retainer that the Landlord said was for cleaning and the deposit be refunded in full. Or can the Landlord be legally entitled to keep the retainer that they said was none refundable and would be used for cleaning at end of tenancy.
Any help on this would be greatly appreciated thank you.
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