Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
16:04 PM, 24th January 2023, About 2 months ago
This is the clearest result of the policy makers and the Shelter likes working hard to "help the Tenants"
No wonder why many politician think "there is nothing to learn with the continent...we can do better" Is a tragedy for all and in particular for the renters..
The Forever Tenant
16:21 PM, 24th January 2023, About 2 months ago
I would love to see that data in this.
One possible reason is that tenants are staying in their current places longer, thus less new instructions.
English housing survey certainly suggests that.
16:34 PM, 24th January 2023, About 2 months ago
Reply to the comment left by The Forever Tenant at 24/01/2023 - 16:21
Then all good so far !!!!
Nothing to worry about from other "forever Tenant's" complain...
If they cannot find suitable to rent stay longer with mom & dad...jolly jolly !!!
The councils can go after mam & dad house to licence and inspects !!!
18:21 PM, 24th January 2023, About 2 months ago
I just accepted an offer on one of the houses in my BTL portolio today. I have owned this one for 17 years. It is immaculate. I did advertise it for reletting and had 30 enquiries in a week, but I didn't feel I could trust a single applicant.
I have been a landlord for 27 years with several houses in the Greater London area and I now have zero confidence as a landlord. I spend my life feeling like I have probably broken some rule or other, or am about to be hit with yet another unnecessary bill and I've had enough..
As an example, I recently tried to evict tenants who had paid erratically for 10 years, were 5k in arrears and had basically wrecked the house and gaden.
I served my s21 last Feb which took me 2 days to compile to ensure that it was perfect, in order to have a quiet life.
The tenants filed illiterate irrelevant lies as a defence and for some unknown reason the court decided on the basis of their submission that the case had to go to hearing. I got my hearing last Friday and within 10 minutes I had my possession order. The judge said she didn't understand why there was a hearing. Well neither did I and that's all fine, but the last 11 months of these tenants that the system has forced on my family has been hellish. The whole system is rigged against landlords now and I can't get out fast enough. Of course those tenants almost certainly won't leave on a possession order either, so it will be well over a year to get bad tenants out. It's impossible to function with risk like that on half million pound plus assets
Now maybe the PRS doesn't need me. I mean all I have done for 27 years is tried hard to provide decent accommodation at or below market prices. But one thing I do know is that I don't need the PRS. I have a very nice family house already and I can pull a few million out of the PRS and do other stuff with it where I won't be treated like a criminal.
19:56 PM, 24th January 2023, About 2 months ago
Reply to the comment left by JamesB at 24/01/2023 - 18:21
Good luck to you James I have been BTL for 24 years but I decided to invest mostly in flats for single / couple only. Has not been any trouble for many years but now selective licencing in is my area. I feel like you now wondering what rule I have broken and what penalty I will get after an inspection.
Was it a HMO house sold to another LL or owner occupier? I sold my only Additional HMO 4 bed flat in 2020 and was glad to rid too as the quality of the tenants got worse and troublesome as during covid they kept asking for rent reductions and being late on rent. I was happy the day they left without me using a S21.
0:07 AM, 25th January 2023, About 2 months ago
Reply to the comment left by JamesB at 24/01/2023 - 18:21
I completely understand and agree with JamesB, as I am considering my option myself and will be deciding pretty soon.
I feel like I am carrying 2/3 of risks to loss and
only 1/3 of possibility to benefit... is a terrible feeling.
Enjoy the befit of your hard work James !!
11:44 AM, 26th January 2023, About 2 months ago
'Rented home supply drops'
I'm just presenting some facts that I regularly churn quietly in my own mind ... I'm not going anywhere in particular with this. I'm just simply trying to understand.
The population is increase 6.3% (3.5m) in the 10 years since 2011 (ONS data) - which is about 350k people per year.
Presumably they don't all want a house each.
Completions of dometic properties :
2002 - 2003 136,522
2003 - 2004 143,672
2004 - 2005 153,771
2005 - 2006 159,127
2006 - 2007 161,463
2007 - 2008 177,307
2008 - 2009 148,916
2009 - 2010 125,726
2010 - 2011 106,959
2011 - 2012 113,247
2012 - 2013 115,206
2013 - 2014 109,241
2014 - 2015 117,620
2015 - 2016 141,976
2016 - 2017 141,855
2017 - 2018 162,120
2018 - 2019 164,930
2019 - 2020 177,931
2020 - 2021 147,247
2021 - 2022 175,701
2022 - 2023
The above figures are lower than the 'key statistics' presenting 'net additional dwellings' :
2021-2022 : 232,170
2020-2021 : 216,490
2019-2020 : 195,036
The 2019-2020 derived by me by considering the statement that the 2020-2021 figure was an 11% rise on the previous year.
(I need to understand why the two sets of figures are different)
Adding years 2011-2021 together :
1,567,074 m completions
' Seasonally adjusted trends in quarterly building control reported new build dwelling starts and completions, England'
Meaning population increase to completion ratio of 2:1 ish.
Then I repeat in my own mind :
Presumably they don't all want a house each?
And then I add the following :
When a LL sells a property (as a consequence of sequential Government's bashing of said LL), the property does not just 'disappear'.
Logically, if it sold, it is bought. But that doen't change the number of people in need of housing.
Logically, if a LL buys new build to rent, then they are available to rent.
This is more than a hint that there are additional significant factors.
For example, I know that locally to me the mix of housing prevents older retirees from downsizing. Or conversely, a downsizing retiree trumps a first time buyer. The type of housing matters.
Locations in England where station car parking is expensive and a menace to locals with those using it working in London or other major towns/cities. Local's property values being 'off the chart' price wise as a conseqence of a station. This suggests (unsurprisingly) we go where the work is and a property in the wrong place without transport infrastructure is relatively worthless.
I ponder this geographical location conundrum. A quick search on Zoopla (others are available) with location set as 'England' and price Low to High - properties start at £5k. Many factors including more than 45mins from a centre of employment, no significant local industry to affect Goverment decision making and consequent minimal transport infrastructure investment, legacy (defunct) industries, ... a knotty problem.
With shallow research I conclude that houses which are available are likely in the wrong place. Leaving aside the EPC 'quality' of UK housing stock, 653,000 vacant dwellings in England on 4 October 2021.
Demand continues to outstrip supply. Viewing numbers at record levels. But not for a £5k mid terrace.
Perhaps the UK Ltd could invest in BritishVolt and help it achieve it's aim of creating 3000 new jobs rather than allowing it to be rescued and ownership going elsewhere ...
15:50 PM, 27th January 2023, About 2 months ago
Is the government losing a significant amount of tax due to landlords selling up to owner occupiers.
Also, as interest rates rise the 20% mortgage interest allowance increases reducing tax paid.
Is tax from landlords a significant income for the Treasury or does it cost more to administer than it gains?