Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
My son is moving from one rented property to another and after receiving the contract is horrified by the agencies fees he’s being asked to sign up to.
For his previous rentals the only fee he paid was an admin/credit check fee normally around £250, and so he had no reason to assume this wasn’t the norm. This new agent has taken a non-refundable holding deposit £250 to include reference fees, and now wants an additional £130 tenancy fee, and for him to agree to pay £230 on termination to cover leaving admin and inventory check. Total over £600!
As he’s looking at 6 month tenancy that’s effectively added £100 per month to the stated rental cost. I’m aware these fees have been outlawed in Scotland, but this is in England. So landlords using full service agents are you checking what your agent plan to charge your tenants? This can have a significant impact on the rental you might expect to get – assuming the tenant notices before committing.
Secondly has anyone any views on what is meant by ‘transparency’ for fees. I’d have thought anything less than a clear and full disclosure of the exact costs/fees before accepting any monies from a tenant was the minimum required to meet ‘good practice’. This particular agent seems to have mentioned only deep within their web pages that charges for these things would apply (amounts not specified), no mention of extra fees on the property listing on their web site, and just fees “from xxx” on a leaflet given when he viewed – that turn out to be quite a lot less than he’s now being asked to sign up to.
If he chooses to walk away now then he stands to lose the £250 he’s already handed over, so would be no better off if he then finds another property with an agency charging much more reasonable fees.
Anybody got any advice or ideas?
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