Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
Three years ago I bought a flat from developer in a refurbished building, developer owns the Freehold and the managing agency.
First 2 years paid the ground rent and maintenance fee on demand. Managing Agent was ok…a bit disorganised but ok.
Year 3 did not receive a request for ground rent and maintenance. Sent email but no reply from Owner.
Now, it looks like the managing agent is no longer trading? Website down, not answering emails, company Answerphone is working but no one is answering/returning any messages.
My tenant is receiving some assistance from local authority.
Currently rent is 4 months in arrears. Not sure if this is due to the tenant or the agency.
I need to make sure that no more money goes to the Agency but I cannot contact the tenant unless I send her a letter posted from overseas.
What are the next steps that I have to take to recover the rents due and to ensure a smooth transition?
Will the local housing authority give me contact details of the tenant and/or confirm how payment is made, I am concerned about liability for the tenants deposit also.
Should I just engage another agency to sort it out for me?
What are the implications of the freeholder not claiming the maintenance? My concern is that statutory checks are not being maintained and it may prove difficult to sell the property if documentation is not being kept up to date.
Where can I check who owns the actual freehold?
How do you deal with an absent Landlord who appears to have no interest in his own building any more?
I can carry the rental loss on this if needs be but I want to get it sorted once and for all and try to get everything on a more professional footing.
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