7:56 AM, 6th May 2015, About 6 years ago 7
I have been a landlord for a few years and have been using a letting agency who were great. About a year ago they were taken over and the new agency are really poor at getting back to me, often never returning emails and generally their service is bad.
I have recently spoken to my tenant and she is annoyed with them as she has the same problems and they haven’t helped her with her queries so between us we decided to no longer us them and agreed would create a contract between ourselves.
As I haven’t signed a contract with the old company nor the new one I informed the letting agent I no longer required their services. They responded by informing me that yes that is correct they have no signed contract, but I need to pay £500 to buy myself out as per terms and conditions even though I have never received them. They are also withholding the tenants deposit and will not return my keys or paperwork.
Can anyone advise me please ?
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Advice and implementation provided by a practising Barrister-At-Law with £10,000,000 of Professional Indemnity InsuranceBook Now
|“Account”||means an account required to access and/or use certain areas and features of Our Site;|
|“Cookie”||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
|“personal data”||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and|
|“We/Us/Our”||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.|
|Name of Cookie||Purpose||Strictly Necessary|
|JSESSIONID||Used only to collect performance data, with any identifiable data obfuscated||No|
|__cfduid||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.||Yes|
|Name of Cookie||First / Third Party||Provider||Purpose|
|__utma, __utmb, __utmc, __utmt, __utmz||First||Helps to understand how their visitors engage with our website|
|_fbp||First||Helps to understand how their visitors engage with our website|