Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
I live in a block of flats where we manage the maintenance and upkeep of the building in house.
However, one of the flats has had a really bad leak and they are on the ground floor and its leaking into the garage. This flat is tenanted, and so the estate agent is managing it on behalf of the landlord. We have called them up advising them to repair the leak for months on end but they just don’t do anything.
It is severely damaging the building and now we want to know if we can legally take action or whether we just deduct the repairs from their service charge.
What is the best approach to take?
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