NAEA warn against use of quick-sell property websites

NAEA warn against use of quick-sell property websites

12:10 PM, 7th August 2012, About 11 years ago 5

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According to the NAEA (National Association of Estate Agents) the recession is increasingly leaving desperate sellers vulnerable to quick-sell property companies that offer poor valuations.

The National Association of Estate Agents (NAEA) has reported a sharp rise in the number of property companies offering sellers a quick sale service. The organisation is urging sellers to use common sense, and think through the risks of using this kind of service to sell their home.

Mark Hayward, President of the NAEA, said: “Our members have noticed a significant increase in the number of companies purporting to offer cash purchases on properties in whatever condition within 24 hours.

“While this might sound like a great solution for people looking to sell their property in a hurry, we are finding that it is often families who are in desperate financial circumstances which are targeted through website advertising and a door-to-door sales approach.

“The tough economic conditions mean that in some cases sellers are pressurised into making quick decisions to sell their property. They sign the contract at an agreed price only to find that they are offered a vastly reduced rate just before the sale. In a highly pressurised situation it is understandable that many people are following the advice of quick-sell services to accept these last-minute lower offers.

“But I would urge anyone thinking of using this kind of service to first consult their local NAEA estate agent or consider using a National Association of Valuers and Auctioneers accredited auction house which are far better regulated and will guarantee a fair market rate for the property.”

NAEA has four key tips to remember when trying to sell your property without the risks:

Explore all sale options – Don’t get pressurised into making a sale, no matter how desperate the circumstances. In many cases, quick-sale services incentivise sellers by covering all legal fees, but this is negated by the low cash price offered for the property itself. Speak to your local NAEA estate agent or NAVA auction house to find out about how they could assist with the sale of your property.

Remember your cancellation rights – If you have already signed up to a quick sell service, remember that you are still legally within your rights to back out under the ‘cooling off period’. Under the ‘Cancellation of Contracts made in a Consumer’s Home or Place of Work etc Regulations 2008′ you can cancel the contract within the first seven days. Don’t be pressured into making a decision.

Speak to Citizens Advice – Buying or selling a home is a long and complicated process and it is important to know how to make the right choices. If you’re worried about your finances and need help in understanding the implications of choosing to sell your house then you can contact your local Citizens Advice Bureau, or use their online portal with pages dedicated to selling your home:

Research market value Quick sell services are known to offer prices at below the market value for properties, so if you are thinking of selling your home, make sure you receive a professional valuation from an NAEA member agent, and do your own research about property prices in your area. You can use a property portal such as to do this.

Mark Alexander, Founder of said “many of these quick sell firms try to sell properties to buy-to-let investors via property clubs for a profit before they have even completed a transaction. According to the Estate Agency Act 1979 these property clubs (often referred to as property sourcers) are acting as Estate Agents and should comply with the associated laws but several don’t. If you are in any doubt about whether an agent is licensed check with the your local trading standards office”

About the NAEA

The National Association of Estate Agents (NAEA) is the UK’s leading professional body for estate agency personnel, being part of a group representing 13,000 members who practice across all aspects of property services both in the UK and overseas. These include residential and commercial sales and lettings, property management, business transfer, auctioneering and land. The NAEA is a sister organisation to the Association of Residential Letting Agents (ARLA), as is, the UK’s only regulated property portal.

The NAEA is dedicated to the goal of professionalism within all aspects of property, estate agency and land. Its aim is to reassure the general public that by appointing an NAEA member to represent them they will receive in return the highest level of integrity and service in both sales and lettings, for all property matters. Both NAEA and ARLA members are bound by a vigorously enforced Code of Practice and adhere to professional Rules of Conduct. Failure to do so can result in heavy financial penalties and possible expulsion from the Associations.

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17:35 PM, 8th August 2012, About 11 years ago

Yes I bet they would advise!!LOL ' first consult their local NAEA estate agent or consider using a
National Association of Valuers and Auctioneers accredited auction house
which are far better regulated and will guarantee a fair market rate
for the property.' ...Who was it who overvalued the properties in the first place to create the boom?? and now undervalue the same properties??... Not prospective purchasers or sellers.

22:02 PM, 8th August 2012, About 11 years ago

Until EA start charging a one off fee rather than na percentage people will continue to use one off fee selling sites.
Just like there are now increasing amounts of online LA there will be more online EA who charge a fee and not a percentage.
This new system will destroy the traditional business model for EA, and about time to.

Mark Alexander - Founder of Property118

22:59 PM, 8th August 2012, About 11 years ago

I disagree, surely value is based on the price that people are willing to buy and sell for?

1:56 AM, 9th August 2012, About 11 years ago

But isn't the price that someone is prepared to pay based on , for most people the amount of credit and deposit they can come up with.
Therefore increased availability of mortgage funds in terms of LTV and interest rates are for the majority the deciding factor regarding affordability or not of a property..

Neil Patterson

9:37 AM, 9th August 2012, About 11 years ago

Paul is getting to a good point here.
The property market is one of the most mature (or used to be) markets in the country. Meaning the price of property is almost entirely based on the economic principle of Supply and Demand.
The Banks are a major contributing factor in the suppression of demand by suppressing the availability of Credit and thus affecting price downwards. This is despite the level of supply drastically reducing which would normally force prices up.
Therefore it could be argued that Banks are reducing their own security levels on existing loans or driving them into negative equity.
Thus any bad debts have to be made up by increasing the cost of borrowing and further suppressing demand and prices causing more bad debts. and on and on.

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