9:28 AM, 30th December 2020, About 10 months ago 9
I have tenants who have both been furloughed. One of the neighbours inquired if there was a leak in my flat as the internal glass door was streaming with condensation (this is an internal door leading to a small hall then another internal door)
I suspected that the tenants had not been heating enough and venting appropriately. I sent the tenant a text inquiring if there were any issues regarding condensation. All was well I was assured.
Fast-forward 3 weeks there’s an incident at the flat and the police get called. As soon as I knew I called the tenant, got no response, and eventually got a text back explaining the incident, but in the same text complaining of mould!
I have had 3 winters with tenants in this flat and never any complaints of mould. On checking the flat’s energy usage from year to year the current tenants have dropped usage by 50% compared to last year, so clearly, there has been very little heating on.
Any suggestions on the best way forward?
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