12:40 PM, 14th February 2014, About 8 years ago 25
I would like some clarification as to who is responsible for dealing with mice in the property please.
The tenant has been in since September and in late January, she discovered mice droppings in her wardrobe. Mice have chewed through the bottom of her wardrobe and gained access. She said that she had chocolate and other foods in her room.
We contacted pest control agents who came to sort it out the next day. However, it involved two visits, two weeks apart and she refused to move back into her room until it was definitely clear. During this time, another tenant offered her his room!!
Her Dad then called to complain to us that we have not done enough and it is the landlord’s responsibility etc… We called the pest control within 1 hour of us being informed,by phone (unfortunately her email to me went to spam and I did not know for 2 days). There was also few days’ delay in getting access in between visits as they were usually out during the day.
I would be grateful for some clarification as to who exactly should be responsible in this situation please.
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Advice and implementation provided by a practising Barrister-At-Law with £10,000,000 of Professional Indemnity InsuranceBook Now
Previous ArticleBank of England quarterly inflation report summary
Next ArticleLand grab at tenanted property by new neighbour
|“Account”||means an account required to access and/or use certain areas and features of Our Site;|
|“Cookie”||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
|“personal data”||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and|
|“We/Us/Our”||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.|
|Name of Cookie||Purpose||Strictly Necessary|
|JSESSIONID||Used only to collect performance data, with any identifiable data obfuscated||No|
|__cfduid||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.||Yes|
|Name of Cookie||First / Third Party||Provider||Purpose|
|__utma, __utmb, __utmc, __utmt, __utmz||First||Helps to understand how their visitors engage with our website|
|_fbp||First||Helps to understand how their visitors engage with our website|