Councils using ‘Intelligence’ to track down low EPC properties and fine £5,00015:08 PM, 29th March 2021
About 2 weeks ago 36
We recently had a mid term inspection, usually we like to be present at these inspection. However, this was not possible on this occasion and the letting agent entered using management keys.
We have now received the inspection report which describes the property as being in a good, clean and tidy condition and they remarked we are clearly looking at it well.
However, attached with the report are 52 photographs. 52 photographs of our 2 bedroom apartment, many of the photographs are of our personal things and they have even taken one of our laundry basket! Now I understand they need to take a photograph of each room for their records but surely this is excessive and unreasonable?
This was a bit annoying until my husband noticed that the report and all 52 photographs are shared from an insecure website. Anyone can access the report which contains our address and view all the photographs.
I can’t believe this is the done thing? However I’m not sure where we stand if I do complain formally.
The letting agent in the past has been very dismissive of our concerns, how do I approach them to explain I’m not happy and this is not acceptable?
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