Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
12:16 PM, 10th January 2023, About 2 months ago
Reply to the comment left by Christopher Rattew at 10/01/2023 - 11:10
My understanding is "If after the work the asset simply does the same job as before, then it is a pointer that the work is a repair." (See BIM 46950). Given that the work to meet EPC requirements is to enable the property to continue to do what it did before, then it should be argued that this can be deducted from revenue, although I believe that a choice to class it as capital expenditure could be allowed; this may help if you are soon to sell and the sale would move you into a higher tax rate. I am not an accountant, so get expert advice.
12:46 PM, 10th January 2023, About 2 months ago
Nice of the NRLA to join the push for publication of the review of EPC standards and updated MEES requirements.
Since August 2021, iHowz, have been writing to BEIS, DLUHC and Alok (COP26) Sharma asking for these to be published and have also highlighted the lack of published standards and deadlines to parliamentary committees and civil servants.
Being charitable, part of the delay may be due to them hoping new technologies, such as Hydrogen, would come available earlier.
However, it is more likely simply yet another example of the dither and delay we have seen from this government. Spare a thought for commercial landlords who have to get their properties to a MEES of B by 2030 - regardless of tenant usage.
The key issues are:
- the current EPC SAP focusses on energy costs
- the new EPC SAP is expected to focus on carbon reduction
- the deadlines in the consultation are now completely unrealistic
Landlords concerns are
- works carried out under the current EPC requirements favour gas
- the new standard is expected to favour electricity (especially if the government break the link between the price of electricity and that of gas).
There is speculation that the government are considering breaking the requirements into two phases, EPC of D with higher MEES of C at a later date.
Yes, we'd like financial support to help, but without knowing WHAT IS REQUIRED AND WHEN, the proposals in the consultation are unachievable, given we have less than 2 years to implement them.
13:31 PM, 10th January 2023, About 2 months ago
Reply to the comment left by Rod at 10/01/2023 - 12:46
Perhaps we should take the view that the proposals are just proposals which will be modified to take account of the issues identified by the consultation and all that has happened since.
What is seen as delay may simply reflect the fact that there are conflicting priorities and an appreciation of the need to avoid unintended adverse consequences.
14:01 PM, 10th January 2023, About 2 months ago
Reply to the comment left by Seething Landlord at 10/01/2023 - 13:31
I think that is what we are all hoping for at the barest minimum!
15:10 PM, 10th January 2023, About 2 months ago
Reply to the comment left by DSR at 10/01/2023 - 14:01
No harm in hoping!
17:49 PM, 10th January 2023, About 2 months ago
Reply to the comment left by TheMaluka at 10/01/2023 - 10:37
my play on the pun for Legs it! could not be more appropriate!
4:34 AM, 11th January 2023, About 2 months ago
The New EPC regs will be absurd. Because EPC software takes no account of all electric flats being lower carbon footprint because half of our electricity is now generated from renewables.
Most gas heated flats have a better EPC rating yet higher CO2 output 🤔
EPC software was designed purely to look at running cost & unless reprogrammed to allow for this is the wrong tool to assess carbon footprint.
I wrote to my MP about this who then wrote to Lord Callanan who didn't answer my question. He just replied with a generic letter overlooking this fundamental flaw in EPC software.
Yet it's part of the aim towards net zero.
Ground floor flats in many cases will need floors dug up & insulated underneath at vast expense to achieve band C.
I'm selling one flat a year as I retire. So I'm having to sell ground floor one's first basing my strategy on flawed legislation that may or may not happen that will cost landlords a fortune that's based on flawed reasoning from a government driven by net zero zealotry based on global warming which we don't even know for sure is man made.
Meantime China & India keep building coal fired power stations and expanding their already huge populations 🤔🙄
9:47 AM, 11th January 2023, About 2 months ago
Reply to the comment left by Robin Pearce at 11/01/2023 - 04:34
This is generally not the case yet, because we are burning some gas to produce electricity most of the time. If you switch from gas to electrical heating, more gas will be burnt and there will be more CO2 emissions. The amount of electricity produced without fossil fuels will not change much, as it operates at full capacity nearly all the time. Once we get to the point where fossil fuels are burnt for electricity on just a few days per year, you will be correct. In a building we have with 11 flats, I did accurate energy calculations on refurbishment while sizing radiators. The most efficient had the worst EPC rating and the least efficient the best. EPCs are a tick-box exercise rather rather a proper assessment.
10:32 AM, 11th January 2023, About 2 months ago
Reply to the comment left by Christopher Rattew at 11/01/2023 - 09:47
"This is generally not the case yet, because we are burning some gas to produce electricity most of the time."
This doesn't change the fact that as I mentioned, roughly half of our electricity comes from renewables. The gas generated electricity you mention falls into the other half. So it what I say still stands.
12:04 PM, 11th January 2023, About 2 months ago
Reply to the comment left by Robin Pearce at 11/01/2023 - 04:34
Your comments highlight why we need the new Standard Assessment Procedure (SAP) methodology, which underpins the Energy Performance Certificate (EPC) to be published as soon as possible.
The current methodology is cost based and we need to understand what the balance of costs and carbon emissions will be in the future.
You make an interesting point, regarding your (presumably concrete) ground floor flats. There are two issues here:
1. The works you highlight would likely be exempt, as they would not be permitted under most leases.
2. What consideration will the new methodology give to embodied carbon in the existing floor vs carbon savings from improved insulation?
Today, estate agents, Wiinkworth, reported that their country offices are seeing owners downsize to save on energy costs. This matches the trend in the rental market.
The simplest way to reduce carbon is to use less energy, yet the government chose to do nothing to promote retrofit measures over the summer and will be subsidising fuel bills for the next year.