Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
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- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
11:48 AM, 23rd January 2023, About 2 months ago
In fact, why does it only apply to the private rented sector, why not ALL properties, or not at all??!
12:25 PM, 23rd January 2023, About 2 months ago
I'm not sure what SAP stands for in 'SAP is expected to favour a saving in carbon emissions'.
But it seems to me that if it's climate change you are interested in then you need to differentiate clearly between carbon from renewable and non-renewable sources. And you also need to look at the whole energy supply chain. This blog here:
which has figures from the US says that only 34% of primary energy actually reaches the consumer. Most of the energy is lost in generation and transmission.
UK figures are harder to come by in understandable form. You will all remember from your o-level physics that heat generated from electricity sent down a wire is proportional to the current multiplied by the square of the resistance.
So transmitting at low voltage over distance loses a lot of energy. You save some energy by moving to high voltage over distance but still lose some power. This blog here says that the losses are between 8 and 15%:
I don't know whether you lose as much energy transmitting gas over distance. If the pipe isn't leaking it can't take much energy to push gas down a pipe; polypropylene pipe lasts for years in the ground. But it's hard to find comparable figures. National Grid publish some figures for lost gas here for example:
But these figures are almost impenetrable and I can't imagine your average MP getting his or her head around these.
Last year (2021) the cost of turning off power from UK wind farms reached a record high:
So basically we can generate loads of electricity from wind. Within the last two weeks wind powered 50% of the UK's energy generation needs:
The problem is that they are turning off the wind generators because they can't store the electricity. In reality rather than turn the electricity off they'd be better off using the surplus to generate hydrogen and either use that to generate more electricity at other times or pump it into a gas grid that can cope with it.
So if you were to add the electricity that could be stored as hydrogen centrally to whatever we could generate locally from photovoltaics I doubt we would have an energy crisis. But there is no incentive in the system for landlords or householders to do it.
13:35 PM, 23rd January 2023, About 2 months ago
SAP is Standard Assessment Procedure. It is used to produce a PEA (Predicted Energy Assessment) this is an energy efficiency calculation that must be provided as part of getting planning permission, it takes account of construction, type of heating etc. A PEA is a prediction of what the finished buildings EPC rating should be. Like EPC it is rated 0 to 100. A SAP of 69-80 would presumably indicate the new build should get a C rating EPC.
14:05 PM, 23rd January 2023, About 2 months ago
Reply to the comment left by northern landlord at 23/01/2023 - 13:35
I see. And what do you think about the EPC system and how it's being applied to landlords? In terms of doing something about climate change the implementation of the EPC system looks like nonsense to me.
14:09 PM, 23rd January 2023, About 2 months ago
Reply to the comment left by northern landlord at 23/01/2023 - 13:35
Sorry, I thought PEA was the average size of the brain of an MP and SAP was what most MPs were.
14:22 PM, 23rd January 2023, About 2 months ago
Reply to the comment left by Gone Fishing at 23/01/2023 - 14:09I think you are most likely right about the initials. As a landlord I am against regulations that are imposed on us but not on owner occupiers. Some regs are intrinsically good like gas and electrical certs, but imagine the outcry if they were imposed on every property..Social housing is exempt from electrical certs because the bill to bring a lot of social property up to standard would be astronomical but as landlords we can afford it apparently. last time I looked the Local Council had more money than me.
14:26 PM, 23rd January 2023, About 2 months ago
Reply to the comment left by Gone Fishing at 23/01/2023 - 14:09
Certainly I suspect that their understanding of the issue may be limited. This article:
Says that "...The major source of natural gas losses from local distribution systems is cast iron distribution pipes....In 1990 the Earth Resources Research, an environmental consulting firm based in the United Kingdom, released a report funded by Greenpeace which indicated that natural gas pipes in the country leaked so much methane that the leaking alone contributed more to the greenhouse effect than the burning of the fossil fuel."
So it looks to me as though the EPC system is just a bit of b******s that some politician came up with whilst grandstanding at Kyoto. Bashing landlords in an attempt to appear to be doing something about climate change to appease the electorate (because they really just want to be seen to be bashing landlords for short-term political gain rather than solving real problems) is a red herring.
You can't really make a sensible decision about whether it's good or bad to replace your gas boiler without knowing whether your gas is coming to you via a polypropylene gas pipe that doesn't leak or maybe only leaks 2% of the energy, or whether it's coming to you from a system that leaks 30% of the energy. The figures produced by National Grid are almost impenetrable and look to me to be way beyond the understanding of most MPs.
And when it comes to generating energy, we now generate so much energy from wind that we have to turn the generators off. But if you have a surplus of electricity and you want to store it then you need water (which we have a fair bit of in the UK) and a means of storing the hydrogen. If you put your hydrogen down a polypropylene pipe that doesn't lose more than a few % the cost of transmitting that energy shouldn't be high. Some can be generated and stored locally. Even a domestic house with photovoltaics can generate and store hydrogen.
So isn't this EPC system in its current form just a bit of nonsense? A bit of window-dressing that won't solve anything and is just there to make some politician look good in a sound-bite somewhere?
Surely there are bigger problems elsewhere and trying to foist that problem off on landlords when you probably aren't going to do anything about social housing or owner occupiers is just b******t.
Andrew Martin Harrington
20:43 PM, 23rd January 2023, About 2 months ago
As an energy assessor for EPC in Domestic and commercial property- I find that all landlords are energy experts and try to answer questions before they are asked. The EPC assessment has to be input to a calculation tool- that assesses what you have and what will make it better- simple as that. No need for off the map questions and telling the assessor they have seen an article on super quilt - it’s the best thing ever - I do not think so. Just let those who known give you direction - you must ask questions to get the answer you need
8:29 AM, 24th January 2023, About 2 months ago
Reply to the comment left by Martin Harrington at 23/01/2023 - 20:43
Many landlords who have EPCs and have seen the output of that calculation tool have no faith in it.
10:04 AM, 24th January 2023, About 2 months ago
Reply to the comment left by Martin Harrington at 23/01/2023 - 20:43
Are you responding to the OP? The article is about the expected band-C minimum but having had absolutely no movement on this, despite the consultation having been finished and it potentially costing landlords tens of thousands/leaving the industry entirely.
Of course we're going to ask, and rightly so, questions.
You just do the assessment. Until band-E minimum came in, you nor anyone else really cared what the end result was. Even then, it's not hard to get to an E. Perhaps you don't understand the gravity of the matter and it's because there's no consequence/understanding by the assessors (who just want to get in & out as fast as possible to make their race-to-the-bottom fee) they rarely do their job properly. Just because there's an option to 'assume zero' or 'could not access', does not mean that's nearly good enough for us landlords with an incredible amount at stake for an arbitrary EPC band that an assessor could scarcely be bothered to thoroughly, and I mean absolutely 100% perfect, get it right. I will shadow my assessor, treat him like the lazy idiot he is and point out all the things he's missed because the loft hatch was a bit too high and/or he didn't realise I have the certificates with the U-values for certain building materials he'd otherwise have overlooked.
Some of us have hundreds of properties, so it's a bloody big deal, though I expect that to go over your head being nought but a 'loft-checker'.
It's not limited to my assessor either...I've used over half a dozen and they're all the same because of the culture of being cheap to compete with the others and the necessity to do five assessments per day.