Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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||First / Third Party
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||Helps to understand how their visitors engage with our website
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
11:26 AM, 30th March 2021, About 2 years ago
another of bliars achievements
11:55 AM, 30th March 2021, About 2 years ago
I was recently sent a compliance notice to get an EPC or face a £5000 fine. Our council was used for the pilot scheme to test whether pursuing these kind of fines was viable. I was given 32 days to comply as my rental house does not have an EPC or get a fine. The council concluded that my property was a rental by physically sending a person from the council to knock on the door and ask the tenant if they were the owner (during the lockdown). We dont have licensing in our area so theres no reason to declare a houses occupancy to anyone.
My property does not require an EPC because the tenant moved in before the requirement to have an EPC became law (01/10/2008). No new tenancy has been issued, there has been no change of tenant and no change to the tenancy contract. I also had the correct periodic tenancy agreement in place too.
I used the governments own legislation to defeat the council and they apologised and withdrew their compliance notice in writing. I'm happy to share the links should anyone be in the same situation as me (your tenancy must have been in place, without chance since before 01/10/2008). If this doesnt apply and you dont have an exception then please please get yourselves an EPC and upgrade properties to an E as they will find you and they will fine you.
Incidentally, my property would be a high D rating (I have a friend who does EPCs who assessed it for me without logging the result), I didnt want to have the result logged as then my property would fall inside the requirement to make it a C rating in 2025.
12:02 PM, 30th March 2021, About 2 years ago
Why wouldnt a landlord ensure his property had the rating of E and above? If that's the required standard and there was plenty of notice to get this done. It's actually good for tenants and good to be a professional landlord and raise the bar as high as you can. There is no place for chancer landlords crying about this one, just because they get caught out.
12:09 PM, 30th March 2021, About 2 years ago
Reply to the comment left by Penny Lyon at 30/03/2021 - 12:02
For the reasons TheSwan mentioned towards the end…this will not end with just F & G ratings being precluded from rentals…mission creep and goalpost moving will ultimately end up shafting us with compliance through massive financial outlay or having to sell the property at a likely reduced rate.
EPC band C minimum is coming. Not today, but it’s coming. And even 2/3 years out from that date, it will begin to affect prices.
12:24 PM, 30th March 2021, About 2 years ago
Reply to the comment left by Luke P at 30/03/2021 - 12:09
You have to be hopeful your tenant stays with you then until 2025 as a periodic tenancy then because if you renew an existing tenancy you have to ensure e and above is reached straightaway. Yes and C by 2025. The original article suggested councils were investigating rentals of F and G for non compliance, but if landlords have exemptions, then they won't be fined. I'm not sympathetic with the landlords that are trying to 'get away' with it. Also as a landlord I think we should still try to raise the bar, it's not looking for ways we can avoid making improvements. If my property was a high D I would be proud to wear that badge and I'd be thinking that it wouldn't cost a lot to get to a C in 4 years time. Also tenants are becoming more interested in the energy rating of a property.
12:28 PM, 30th March 2021, About 2 years ago
Swan you would have been ok up to April 1st 2018 but isn't it true that from 1 April 2020, all domestic lettings (including existing) must achieve an “E” rating or better?
12:30 PM, 30th March 2021, About 2 years ago
With a lot of victorian houses converted to flats, you may just be able to get a C rating if you are lucky. The council will not allow you to put external insulation render, installing internally may not be possible for numerous reasons. I have several of these, some are C and some D, the council will not let me change the windows (sash style) unless exactly the same, no uPVC as conservation area. The EPC is waste of paper as they don't take into consideration if you have installed sound/thermal insulation between floors which I do to all my flats. They should use thermal imaging not just visual assumptions.
12:39 PM, 30th March 2021, About 2 years ago
Exactly my point Luke. My rental in question has UPVC windows and doors, 300mm loft insulation and a condensing boiler already. Getting this to a C could be a struggle without tens of thousands of outlay for solid wall insulation (and yes I looked into this). It's a very low value, ex council, early 1900s house so there is no benefit to spending loads going further with upgrades. Had I been brought inside the regulations this lady would find herself made homeless by the government. Not everyone without an EPC is a "chancer". I do not legally require an EPC for this one house, all of my other rentals have them. Just because a house doesn't have an EPC it doesn't make it a bad house, some houses struggle to get a higher EPC value because they are heated by oil or electric. EPCs only measure energy and take no account of a property condition and presentation. I wonder what the EPC value of Buckingham Palace would be, I doubt they upgraded to UPVC, gas fired radiators throughout and external solid wall insulation!!!
12:56 PM, 30th March 2021, About 2 years ago
From 1 April 2020, all domestic lettings (including existing) must achieve an “E” rating or better """"BUT ONLY IF"""" they have ever had a rating (and this is where I defeated the council as my property has never legally needed to have had an EPC so doesn't have a rating to start with. It's all there in the legislation and government tools that I am right.)
Should my tenant move out, the property will then be sold, but the lady doesn't want to move (I've not changed the rent in the 13 years she lived there as she is a model tenant and maintains the house beautifully, so I consider the rent reduction as her reward).
13:28 PM, 30th March 2021, About 2 years ago
Reply to the comment left by TheSwan at 30/03/2021 - 12:39
The original article was about councils uncovering landlords who own properties with a rating of F and G. Not landlords who don't have an EPC. Clearly you have an exemption in law. Good for you as do a number of other people who own listed buildings and I'm sure Buckingham palace mentioned is one of them. The article to me is geared to claiming outrage that landlords who have F and G ratings uncovered and are letting properties, are being fined. The ones who legitimately are allowed exemptions will be able to prove it, so we are left with the chancers who get fined. Quite right.