14:53 PM, 28th November 2022, About A year ago 4
Hello, I’m a student looking for rental properties next year!
We paid a holding fee of £400 and haven’t yet signed any lease or paid further deposits, however, we found the letting agent seemed a little dodgy and pushing for payments as quick as possible.
Originally we had 7 days to come to an agreement to sign a lease and pay the rest of the deposit which got changed to 24 hours.
Additionally, all communications were slow to respond unless the issue regarded paying fees or were not responded to at all.
As tenants we want to pull out of renting with this letting agent as we don’t feel comfortable.
I know that in normal circumstances you aren’t able to get holding fees back if you as the tenant pulls out.
However, is this situation different?
Is there a way I’m still able to get that £400 back or is it a shambles even trying to attempt it?