Help with tenants costing me thousands?

Help with tenants costing me thousands?

9:44 AM, 11th August 2023, About 10 months ago 14

Text Size

Hi, I had to take my tenants to court as they wouldn’t leave once I’d given them notice. I wanted the property back to live in – it’s just my daughter and I.

After a long drawn out process, I finally got my property back. However, it’s been left in an awful state. I’m now in debt and having to sell my car.

They’ve left all kinds of belongs – 8 suitcases and some, my agent promised to send me the deposit so I arranged for their rubbish to be collected, cost nearly £500. He then didn’t release the deposit as the tenants didn’t agree.

So now I’m left short, with damaged fixtures and fittings, mould not reported to the agent and the filth – I can write my name in the dust.

On top of that they didn’t pay rent.

I don’t think they have much, so taking them to court could be a good waste of time.

Can someone advise please?

Thank you (at my wits end),


Share This Article


John Mac

10:00 AM, 11th August 2023, About 10 months ago

Make sure you have lots of photos & videos of before & after Tenancy for evidence for Deposit dispute.

Was there a guarantor?

Do they work? Have any assets?


10:25 AM, 11th August 2023, About 10 months ago

Thank you,

I have sent all the photos and videos to the agent, and then he said he’d send the deposit over and then didn’t because the tenant wouldn’t release it.

With the court costs, and all the mess it’s just mounting up.

Yes they work, but barely. No guarantor.

John Mac

10:30 AM, 11th August 2023, About 10 months ago

The deposit will only be released after a decision by the arbiter.

Did you use a Sec21 or Sec8?


10:36 AM, 11th August 2023, About 10 months ago

Section 21.

Does the agent need to process the tenancy deposit scheme?

Thank you for your help.

John Mac

10:38 AM, 11th August 2023, About 10 months ago

Ah so no money order!

If they fully manage prop for you, then yes they should be dealing with it. Keep chasing them though!

William Adams

11:19 AM, 11th August 2023, About 10 months ago

I'm sorry to hear this , the law is totally on the tenants side , it will not get better for us LLs. I have a tenant who is under sec 21 notice I served. The tenant has paid up to date all rent but in March went non communication. I've been told by NRLA not to bother the tenant but go for repossession order. I'm interested how long this could take when I apply for court as the tenant is going to drag this out.

Mick Roberts

12:39 PM, 11th August 2023, About 10 months ago

Not the answer u looking for, but try & turn a Negative into a Positive & in 2023 to get your house back is good news.
I used to get this all the time up to 2015. I don't get these bad video's any more as tenants can't get anywhere any more to just do a bunk on me.

Someone wanted to see a few samples, so sent em these 5. This may open your eyes up to who’s at fault-Landlord or tenants? Tenants from Hell Bulwell. Tenants from Hell Bestwood Park Tenants from Hell Top Valley Nov 2010 Tenants from Hell May 12th 2010. Tenants from Hell May 10th 2010.

The rest are on
I han't done any for years.

rebecca anelay

15:58 PM, 11th August 2023, About 10 months ago

I'm so sorry for you. I'm just going through this and have been told after submitting evidence to the TDS it will take a couple of months to get the deposit back....but You can easily start a claim through the can do it all on line and the fee is small. Work out estimates for damage etc that is not going to be covered by the deposit money and whack an online application into court...I think it's called the Money Court now.. used to b Small claims court. Even if you get very little they should get A CCJ which will really mess up their lives. I'm currently pursuing a professional gentleman for Over £3000 on top of the deposit...and I can tell you it feels so much better having submitted the claim. Honestly it's such an easy set of questions to answer...when it asks if this is a tenancy deposit dispute I said no because I am claiming money in addition to the full deposit. If you have clear pre and post photos of damage, filth etc, can't see how you can fail to get at least a chunk back. Hope I'm not being naive in hoping the courts will help me when I have really strong evidence. On the plus side one less tenant means less stress for you. I'm selling all my properties because of horrendous experiences like yours. It's only going to get worse and more stressful. Good luck to you and me too. Well done for getting this far, a bit more work and you should recover some of your costs. Take care x

Marie Lee

5:11 AM, 12th August 2023, About 10 months ago

Reply to the comment left by rebecca anelay at 11/08/2023 - 15:58
It's called money claim online and it is so easy to do and not expensive.
All the advice you have had on here is really sound. You have some major tasks on your hands but you will get through it.

As for T's belonging, you should not have to pay for anything to be removed, well, not in the long run anyway. Contact T and state, if they don't come to remove the stuff you will get it removed and they will pay the fee for this, just add it to all the other costs in the money claim. Also, your local council will have a 'special collections' phone line, you can call them, give them a list of what's to be collected, arrange a day and on that day put everything outside and it is free (there are a few things they won't pick up, they will tell you that when you call, so if there is anything the council won't take, then that's when removal of rubbish comes in. It cost me £38 when I had to clear a flat of junk but I got it back when I made my money claim.

I am not certain why the agent is involved in the deposit, they should not have anything to do with releasing the money unless I have got it wrong. It is which ever deposit scheme the agent has lodged the money with whom you should be dealing with, even if they won't discuss T deposit with you. they will give you general advice. If your agent is holding the money, then they will be in trouble for not lodging it correctly.

Marie Lee

5:13 AM, 12th August 2023, About 10 months ago

Reply to the comment left by John Mac at 11/08/2023 - 10:38
That's not right. All deposits have to be lodged with a proper deposit scheme.

1 2

Leave Comments

In order to post comments you will need to Sign In or Sign Up for a FREE Membership


Don't have an account? Sign Up

Landlord Tax Planning Book Now