NRLA says the Renters (Reform) Bill ‘delivers a fair deal for tenants and responsible landlords’
2 years ago | 52 comments
Half of tenants don’t know their rights when facing problems – survey
12:01 AM, 30th April 2024, 2 years ago
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Nearly half of all private renters in the UK would be lost if they faced problems with their landlord or letting agent, according to a survey.
The findings from the TDS Charitable Foundation, which polled more than 2,000 renters, found that 50% were unsure where to turn for assistance if their landlord or agent failed to address an issue within the property.
While 49% indicated they had some knowledge of available resources, the significant gap highlights a concerning lack of awareness about renters’ rights, the organisation says.
‘Biggest shake up of the private rented sector’
Dr Jennifer Harris, the head of policy and research at TDS Group said: “The Renters (Reform) Bill will see the biggest shake up of the private rented sector for a generation.
“However, it runs the risk of failing to achieve its objectives if tenants do not feel confident about where to go for help when things go wrong.”
She added: “New rights for tenants need to be matched by improved access to information about how to enforce them.
“Without this, the only winners will be the minority of landlords that are failing to provide safe housing.”
Respondents expressed a desire for clearer information
The survey also found that nearly half (48%) of respondents expressed a desire for clearer information on how to raise complaints when necessary.
Recognising this need, the Foundation is developing a dedicated website called ‘My Housing Issue’ gateway.
This one-stop platform will provide renters with clear guidance on how to address concerns related to their tenancies.
The survey’s findings come amidst the proposed Renters (Reform) Bill, which introduces a range of new rights for tenants, including a Decent Homes Standard and measures to prevent discrimination.
Tags:
Housing, Housing Issues Help, renters, Renters Reform Bill, Renting Legal Assistance, rights, survey, TDS Charitable Foundation, Tenant landlord disputes, Tenant Support UK, UK, UK Tenant Rights
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Member Since February 2023 - Comments: 40
7:44 AM, 30th April 2024, About 2 years ago
Perhaps this charity whilst they are at it could provide the tenants with their obligation, pay the rent, be respectful,no antisocial behaviour and don’t trash the property.
Member Since February 2016 - Comments: 1056
8:37 AM, 30th April 2024, About 2 years ago
Has this charity asked tenants how many of them binned the How to Rent booklet unread?
Member Since December 2023 - Comments: 1590
9:16 AM, 30th April 2024, About 2 years ago
It’s ok. The other half know all of their rights (and more) and they know how to play the system.
Member Since May 2014 - Comments: 620
9:25 AM, 30th April 2024, About 2 years ago
Reply to the comment left by Juan Degales at 30/04/2024 – 07:44
Spot on!
This charity was apparently set up to educate Landlords and tenants perhaps it is about time they started telling tenants what their obligations are.
Having recently carried out an inspection on an HMO which is due to have a compliance inspection shortly I was appalled at the state of the place even the escape routes are full of their clutter and the garden is like a wilderness.
Sadiq Khan as part of his manifesto is even going further by agreeing to pay the tenants costs if they decide to take the landlord to court.
How many more organisations are going to jump on this headline grabbing bandwagon?
Member Since February 2018 - Comments: 627
9:39 AM, 30th April 2024, About 2 years ago
So nobody spread the government’s ‘How to Rent’ then?
Member Since February 2021 - Comments: 106
9:42 AM, 30th April 2024, About 2 years ago
I think it’s more than 50%
Nearer the in 90s by a lot of the posts on some of the FB tenant pages…totally clueless
Member Since February 2018 - Comments: 627
9:48 AM, 30th April 2024, About 2 years ago
Jo much is Dr Harris and her cohort paid?
Member Since November 2016 - Comments: 227
10:01 AM, 30th April 2024, About 2 years ago
Another so called ‘charity’ who’s sole purpose is to ‘give advice’.
Citizen’s Advice?
Shelter?
Council?
Google?
Member Since March 2023 - Comments: 1506
10:31 AM, 30th April 2024, About 2 years ago
TDS Charitable Foundation –
We are funded mainly by donations from The Dispute Service – the leading Tenancy Deposit Scheme which operates on a non-profit basis across the UK.
However, this means that the dispute service MUST be making a ‘profit’ above their normal activities in order to fund the charitable foundation. Landlords gerttind shafted again
Member Since February 2018 - Comments: 627
10:55 AM, 30th April 2024, About 2 years ago
Reply to the comment left by GlanACC at 30/04/2024 – 10:31
It would be interesting to see if such expenditure is actually writhin their remit, ‘proift shifting’ by meeting expenses is the sort of chicanery that Starbucks (owned by Gates) gets up to.