16:14 PM, 29th January 2019, About 2 years ago 11
In brief, a section 21 notice was given to the tenant which expired without her leaving. A possession order was granted from the court and this expired 25/1/19.
I went to the property and she’d left all apart from odd bits and rubbish. I hadn’t heard from the tenant and she hadn’t handed her keys back.
I rang the NLA all processes covered, locks changed (it was actually broken anyway). Tenant messaged me yesterday asking for access, telling me she hasn’t moved out (even through I’ve got witnesses and proof that there was no “liveable” proof she was there) that I’m unlawfully evicting her and should have had a bailiff.
I’ve called the NLA again and a different opinion now given and that she could get back in if she wanted and I do need a bailiff. I’ve called NLA 3 times to confirm the process I’ve taken is correct … so frustrating, and I still don’t know what’s right!
Can someone please help me!
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