Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
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||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
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- Contacting Us
Mark Alexander - Founder of Property118
8:40 AM, 8th August 2014, About 9 years ago
This matter has previously been debated at length here at Property118, please see this thread >>> http://www.property118.com/council-tax-periodic-tenancy/65297/
All BankersAreBarstewards Smith
9:44 AM, 8th August 2014, About 9 years ago
its one of those unavoidable things... even if the tenant lies about when they left - the council will always believe the tenant's date of departure.....
13:00 PM, 8th August 2014, About 9 years ago
Had a similar tenant vacate early and Council demand for tax. She was tied into a 6 month AST so I sent a copy to the council and problem went away.
Worked out well for me but my lesson...no more periodic tenancies.
14:17 PM, 8th August 2014, About 9 years ago
I do not as a rule enter periodic tenancies except for the rare occasion where a tenant asks to stay just 1 more month to get themselves sorted. In this case they do not inform the council they have vacated until they have left, so far I have not had a problem.
What does annoy me though is when I write to the Council Tax team informing them of the names of all new tenants, then the tenant contacts them with a completely different name and the Council put the council tax in that name. Then months later they contact me querying who's living there! If they want confirmation from me, why won't they take the details from the landlord from the start! In all cases this occurs, the name of the person for council tax will be a student meaning the Council end up with zero council tax.
14:47 PM, 8th August 2014, About 9 years ago
In torbay, Devon, it takes 3 months for them to do the 'paperwork' ? Now after 4 months of notifying them of a change of tenant and giving full names etc they write to tell me that as the house is listed as being empty (!) for a long period .............blah, blah. Whats up with the systems here ? Updating details is all done by computers and is instant surely .
All BankersAreBarstewards Smith
15:42 PM, 8th August 2014, About 9 years ago
i have never had a council refuse to accept my word that the tenants are "mr and mrs blah blah" when new tenants move in.... but as we all know.. different councils... chalk and cheese....
21:07 PM, 8th August 2014, About 9 years ago
The solution is to make sure that the tenancy agreement contains a clause maiking the tenant responsible the council tax.
That way, if the landlord has to pay the council he can go after the tenant to recover the money.
20:03 PM, 16th November 2016, About 7 years ago
OK I am in a similar position, again, HB tenant, on 6 month contract, spends first months HB themselves, I request direct payments and also seek payment form tenant for the missing rent.
typically the AST goes to *contractual* periodic becuase I won't start a new tenancy period with a tenant in arrears/other issues.
direct HB payments contiune for some period, inthis case 12 months, untilt he tenant does a runner and tells council they moved out some weeks or months before they did indeed leave.
I then have to contest HB claw back and Council Tax, luckily since I am a conscientious landlord I normally have some witness /documentaiton of the tenant's continued occupation through reapris, gas safety etc and have normally managed to prevent clawback of HB but thne have to ahve the same argument regarding council tax.
In this case I have been less sucessful but now I see this recent case and wonder if I can quote this to challenge Leeds council belief that a contractual periodic tenancy is not a material interest and they accept the workd od the tenant versus the documentaion and witness I have (including a police incident?!)
Leeds City Council v Broadley  EWHC 1839 (Admin)
the sums are realtively small but the prinicple seems important to me me when I'm already out 1220 in rent plus 1500 or so in damages that I can't see myself being able to retrieve from the tenant with no assets, assuming can track them down?
Old Mrs Landlord
20:57 PM, 16th November 2016, About 7 years ago
Reply to the comment left by "Y L Newbury " at "08/08/2014 - 14:17":
Thanks for the heads up on this scam (CT in name of student or someone other than true tenant) which does not seem to have reached our part of the country yet. Of course it is possible to state tenant's liability for council tax in the tenancy agreement as Romain suggests, but experience indicates that tenants who don't pay council tax also tend to get into rent arrears and have difficulties paying other bills such as utilities, which results in enforced installation of key meters without any communication with the actual owner of the property.