7 months ago | 7 comments
More than 4.5 million private renters in England and Wales, equivalent to 41% of the sector, had to limit their use of gas and electricity last winter to manage crippling energy costs, Citizens Advice reveals.
The charity says that 3.5 million renters, or one in three tenants in the PRS, found it challenging to maintain a warm home.
Many resorted to extreme measures such as missing hot meals, wearing gloves indoors or heating only a single room.
The organisation says the government must ‘urgently deliver promised new rules’ for landlords to upgrade properties to a minimum of EPC C by 2030.
Emily Wise, an energy adviser at Citizens Advice North Lancashire, said: “Sadly, this is an all too familiar story.
“Many of the renters we help day-to-day say their landlords are hesitant to fix the substandard conditions they live in.
“Leaky, cold and damp housing is a huge problem in our local area, as many homes are particularly deteriorated due to salty sea air and high winds.”
She added: “Too often, this is forcing renters to spend disproportionately on gas and electricity in an attempt to achieve basic levels of comfort, as well as having to regularly choose between eating and heating their homes.
“Despite this, many of those we help are reluctant to raise these issues with their landlords because they fear putting their tenancy at risk.”
Citizens Advice says that with winter looming and energy prices remaining 50% higher than pre-2021 levels, tenants are struggling with poorly insulated homes.
It adds that more than half of renters (57%) occupy homes with an energy performance certificate (EPC) rating below C, making them costly and difficult to heat.
Its research shows that tenants in homes with the minimum E rating faced an extra £317 on energy bills last winter, a cost that could have been avoided with an upgrade to a C rating.
The charity warns that delays to imposing tighter EPC rules will leave tenants stuck in uncomfortable and costly homes for years to come.
The organisation also claims that many renters are hesitant to request essential repairs, such as better insulation or fixing draughty windows, because they fear rent rises or a strained relationship with their landlords.
Nearly a third (29%) avoid raising such concerns, while 13% of those who did request upgrades faced conditions like higher rent, and 7% were outright refused.
The charity is also calling for robust enforcement of the Renters’ Rights Bill to empower tenants to demand improvements without fear of repercussions.
It is also calling for financial support for landlords to ensure these upgrades are feasible.
The chief executive of Citizens Advice, Dame Clare Moriarty, said: “Our advisers are bracing for more calls this winter from renters trapped in cold, leaky homes.
“It’s unacceptable that so many tenants are afraid to ask for the very basics – like fixing draughty doors or replacing poor quality single-glazed windows.”
She adds: “By 2030, the government must ensure no renter lives in a home that is excessively difficult and expensive to heat.
“And renters must urgently be given the security they deserve so they can ask landlords to fix substandard housing without fear of retaliation.”
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Member Since March 2023 - Comments: 1506
5:48 PM, 17th September 2025, About 7 months ago
As long as tenants choose between heating, eating and PAYING THE RENT then I am OK with that provided they choose the latter.
Member Since May 2018 - Comments: 1999
6:10 PM, 17th September 2025, About 7 months ago
Reply to the comment left by Suspicious Steve at 17/09/2025 – 17:04
On “…as my friend lives in a terraced council house which amazingly got a C yet the privately owned neighbours which have been improved are D and E !!”
I think that your friends’ neighbours who ‘improved’ their properties probably didn’t know how to beat the EPC system. If anybody wants to know how to beat the system then they can search this site for a recommendation by Mick Roberts, which is useful.
Although it might simply be that your friends’ neighbours made the mistake of replacing their gas condensing boilers for air-source heat pumps, thereby increasing their tenants’ energy costs, increasing their tenants’ tax bills and causing their EPC to deteriorate.
Member Since October 2013 - Comments: 1630 - Articles: 3
7:38 PM, 17th September 2025, About 7 months ago
Reply to the comment left by loretta wight at 17/09/2025 – 16:47
Why did you bother if it was already a C?
Member Since April 2023 - Comments: 174
8:10 PM, 17th September 2025, About 7 months ago
Reply to the comment left by moneymanager at 12:01
Sorry I quite like the blinking red lights at night when driving through France at night. Like I said as long as they are not near houses I can’t see the problem. Obviously I do not know enough about wind turbines as several things have been pointed out but my understanding was the most efficient system would be wind turbines backed up by mini mini nuclear stations in every town. It has been agreed that residents in France pay peanuts compared to us. Another post mentioned their wind turbines are backed up by nuclear. If we are trying to eradicate fuel poverty surely this is the answer. Where has our green levi charges gone? I for one dread the winter, heating one room with a wood burner and only turning the heating on for an hour so my bedroom is warmed. The first winter we had after the fuel crisis I was going to bed in a room which was 6°. Waking up in the morning with raynaurds disease in my fingers. Sorry to be selfish but a bit of light pollution and a few bird casualty’s don’t come anywhere close to the suffering with the cold and not being able to afford to heat our house like we used to.
Member Since May 2018 - Comments: 1999
9:42 AM, 18th September 2025, About 7 months ago
Reply to the comment left by Slooky at 17/09/2025 – 20:10
Sounds like you need a modern gas condensing boiler.
Aren’t you connected to the gas network?
Member Since April 2023 - Comments: 174
9:44 AM, 18th September 2025, About 7 months ago
Reply to the comment left by Beaver at 18/09/2025 – 09:42
Yes we do have gas and an old boiler but if I can’t afford to heat the house properly I can’t afford a new boiler!!!!!
Member Since July 2013 - Comments: 1996 - Articles: 21
11:11 AM, 18th September 2025, About 7 months ago
Reply to the comment left by Slooky at 18/09/2025 – 09:44
Slooky, I don’t mean to be unkind and I am sorry to hear of your illness, but how will raising the EPC rating to C deal with fuel poverty?
Member Since February 2018 - Comments: 627
11:17 AM, 18th September 2025, About 7 months ago
Reply to the comment left by Slooky at 20:10
Quite apart from the light pollution which I think is vile, the land surrounding them becomes an extremely dangerous place to be, for instance in winter, any formed ice is thrown off at very High speed, I’ve seen warning exclusion signs. The solution to intermittent generation by wind of mini nuclear is beyond absurd, can’t you see that all that does is to require investment in a stable, base load generating capacity to be put on standby for when the presumably very efficient but completely unpredictable wind don’t blow and windmills don’t turn and who we then pay for the times they actually produce too much. Into that mix you have to factor that intermittent generation adds significantly to network risk, if generation falls short of demand or exceeds it for almost no time at all you can create fires and explosions, however powered, large turbines have inertia which aids network balancing and even generates electricity if the fuel goes off line and supply only slowly falls, if the wind stops or clouds appear (how dare they?) generation stops immediately requiring that mini nuclear station to spin up instantly except it can’t so it has to be ready to step straight into your windmills’ shoes. I have a relative working in structural steel for off shore wind turbines and he says that if the public knew how inefficient they were, the industry would close instantly, it’s a scam wrapped up in an ecological duvet.
Member Since April 2023 - Comments: 174
11:32 AM, 18th September 2025, About 7 months ago
Reply to the comment left by Ian Narbeth at 18/09/2025 – 11:11
It won’t. I don’t agree with raising it to C
Member Since March 2025 - Comments: 9
11:35 AM, 18th September 2025, About 7 months ago
So what is the epc rating on social.housing and council houses. Are they a C?