15:09 PM, 27th February 2020, About 3 years ago 17
The tenant has caused damage to my property during an emergency. I have just had a call from my management agent regarding a block of apartments they manage for us, which are currently let out to students on an AST.
Apparently one of the tenants got locked in the bathroom last night and was in there for a couple of hours. Unable to open the door or get help from any of her flatmates, she somehow managed to create a body sized hole in a side wall and get through to her bedroom.
It is obviously very unfortunate they had to go through that, but the bathroom door and lock were in perfectly working condition and no maintenance requests for it had been previously submitted.
Obviously a lot of damage has been caused; my question is, who is liable for the cost of repair?
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