Am I entitled to a refund

Reply to the comment left by Chris Baker at 12/08/2017 – 16:53Nothing has changed Chris, there have been tenant advice request articles since we started this website and many good landlords contribute to them and offer useful advice.

If you find that offensive that your problem not mine. My conscience is clear and what anybody else thinks about me is none of my business.

Property118 is what it is so if it’s not for you just because we help tenants then so be it. By all means start you own forum or visit another one.

Reply to the comment left by Chris Baker at 12/08/2017 – 16:53By the way, we provide no services to tenants which can make us money but we do provide many services to landlords that do.

However, we save people significantly more than we earn and that’s good business.

The reason we help tenants as well as landlords is that our relationships are symbiotic. The tenant supporting organisations fail to recognise that far too often. None of us should ever forget who our customers are, or do anything to sully the reputation of landlords. Turning our backs on cries for help from tenants who are being badly treated my misinformed or even landlords or agents would be doing just that.

We all know there are rogue tenants as well as rogue landlords.

I try to treat my tenants fairly, and with dignity and respect, so it’s disappointing and frustrating when the law, an organisation, or an individual treats me like I am a rogue landlord. When this does happen though, it spurs me not to make the same mistake in return.

Polarising tenants and landlords creates an atmosphere of mutual mistrust that doesn’t help anyone in the long run.

Reply to the comment left by John Frith at 13/08/2017 – 14:04Well said!

Support Mark’s response and agree Property118 should not be representing “sides” but representing the best interest of both landlords and tenants.
Allan