Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
I have had a house managed by an Letting Agent now for two years . The tenant who was found by the Letting Agent is on benefits and the rent is paid by the government direct to the Letting Agent and she has a top up of about £10 per week.
I have been telling the Estate agent that she is behind with her rent now for over six months and he kept promising to sort it out . I have now received a statement from the Letting Agent that shows that the tenant is around £4000 behind in her rent.
I was also informed by one of the Agents assistants that from February 2015 to March 2016 the money had been paid into an unknown bank account by the government. I went to the Letting Agents office this week and was informed that the manager I was dealing with is no longer with them due to illness and stress and they informed me that a new manager had been employed to chase tenants bad debts due to the last managers incompetence.
The new manager stated that I had no chance of getting the money back from the government even though it had not been paid to the Letting Agent or to me and advised me that he will issue a section 21A to evict her and that that I should forget about the outstanding money.
Do I have any comeback against this Agent due to the mangers incompetence?
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