14:18 PM, 23rd January 2023, About A year ago 5
Hello, I am the owner of a flat in north west London, managed by a managing agent – there’s no residents’ association.
The managing agent fails to respond to emails, has not provided audited financial statements requested many times, does the absolute bare minimum to maintain the property and does not attend to or look into issues when asked to.
How can I change this managing agent and their service and get my value for money?
Or is there an ombudsman I can write to?
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