The GOOD Landlords Campaign

The GOOD Landlords Campaign

11:22 AM, 13th December 2011, About 13 years ago 141

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Please leave a comment below if you think “The GOOD Landlords Campaign” is a good idea.

One of my employees has had to move her family three times in two years because her landlords wanted to move back in or sell their property. She wasn’t told this when she rented the property and certainly would have looked elsewhere if she had know this was a possibility.

I fully appreciate that circumstances can easily change and I wouldn’t advocate that either landlords or tenants enter long term tenancy agreements. Financial circumstances can change very quickly for anybody due to death, new relationships, break ups of relationships, employment etc. so flexibility and trust is key. I offer a 6 month tenancy to all new tenants but many of them continue to rent the same property for years and will vouch for me and confirm that I fix issues quickly. Landlords who intend to sell a property or move back into it don’t have such a pedigree to shout about and will not, therefore, be in the same position as me to get such testimonials.

I’m thinking about starting a GOOD Landlords Campaign where tenants can leave positive testimonials for landlords on profiles they could set up here on Property118.com

Don’t you think GOOD landlords should be recognised? I’m talking about those who fix problems quickly and have a reputation for providing quality long term accommodation to quality tenants who don’t want the hassle and expense of constantly being moved on.

What I have in mind is to create a facility for good landlords to have their own profile here on Property118.com whereby they can ask tenants to leave positive testimonials for them. Maybe it will even expand into being a full social network?

This will obviously cost time and money to set up. I’m not asking anybody to pay for it though so you can put your credit cards and cheque books away. I have made a promise that I intend to stick to – this website will NEVER charge landlords for its services. It will make its money from advertising.  However, I will only commission the development of this technology if I get a minimum of 100 expressions of interest in the comments section below.

This will not be a Review Website and landlords will have the right to approve or discard all comments before they are published onto their profiles. This will prevent defamatory comments from spiteful trouble makers being shown to the world. I don’t think a review website is even necessary, what tenants really want to know is that they will have a quality property and the ability to stay in it long term if they pay their rent and respect their tenancy. They also want to know that their landlord is going to fix any problems quickly and not to sell up just as they get settled. If you are a landlord who fits this criteria, wouldn’t you want tenants to know about it? Wouldn’t you like to be able to differentiate yourself?

If such a Directory is commissioned it will work very much along the lines of how our Property Services Directory. Protection is built in to minimise the risk of the creation of fake testimonials, they would be date and time stamped and all email addresses and IP addresses would be monitored.

I am obviously hoping that thousands of landlords will register their interest by adding a comment below and that Landlord Associations, Local Councils and Property Networks will also support this initiative by promoting its existence. Maybe there is a mortgage lender, an insurance company or a property portal that would like to sponsor it? Perhaps a housing charity would like to affiliate itself with GOOD landlords as opposed to focussing only on vilifying landlords with “Rogue Landlords Campaigns”.

My longer term vision is that GOOD Landlords will be able to point prospective new tenants to their Property118.com profiles to demonstrate their integrity and professionalism. A good landlord may have just one property or a large portfolio. Size doesn’t matter, transparency does! New tenants will be able to see what existing and previous tenants have written and may even be able to contact them for independent verification. Such a Directory would enable tenants to identify those landlords who are in this business for the right reasons and the long term.

Profiles will allow landlords to add a business description so that they can share information about their time in business, their long term strategy for property ownership, their lettings and maintenance policy etc.

Hopefully the press will pick on on this as it gathers momentum.

How do you see this adding value to your business and to tenants and are there any other features you would find helpful?

Would you ask your tenants to leave you a testimonial and do you think they would? I know mine would, I have asked them 🙂


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Comments

Paul Fenton

12:41 PM, 17th December 2011, About 12 years ago

sounds good count me in

Pete Judd

14:15 PM, 17th December 2011, About 12 years ago

There has been a lot of publicity recently about the hotel/ B&B review site where customers have been blackmailing owners with the threat of bad reviews. On the reverse I wonder about the credability in the eyes of potential tenants if negative views are filtered out completely. If you can manage to walk the tightrope between these extremes this sounds like a good idea.

Mark Alexander - Founder of Property118

14:18 PM, 17th December 2011, About 12 years ago

Hi Pete

I share your concerns about review websites. You may find this explaination of what property118.com is not useful

Pete Judd

1:03 AM, 19th December 2011, About 12 years ago

Thanks I found that useful.

John MacAlevey

9:36 AM, 19th December 2011, About 12 years ago

Good idea, a rebalancing of the ability to post positive comments on the internet is overdue. I support it.

John MacAlevey IcA 19.12.11

12:17 PM, 19th December 2011, About 12 years ago

An excellent idea.
As a good landlord offering clean high quality houses with immediate response to maintenance issues I believe there are far more good landlords like me out there & this would go a long way towards the negative comments on the bad landlords by the media. In any event a bad landlord wouldn't sign up to this as their tenants could then leave their negative comments.

Mark Alexander - Founder of Property118

12:21 PM, 19th December 2011, About 12 years ago

Thanks for commenting Gloria. You may also find this link useful to read >>> http://www.property118.com/index.php/what-property118-is-not/

13:53 PM, 19th December 2011, About 12 years ago

Hi Mark,

As a landlord and someone that is in the process of setting up a new letting agency, I think this is a great idea.

There is many of us out there that offer a fantastic service to our tenants, with high quality properties and a proactive as well as reactive approach to maintenance issues.

So to give the opportunity for our tenants to share their (positive) experience would be great.

I would certainly be interested in signing up.

Michael Dolan

18:48 PM, 28th December 2011, About 12 years ago

Excellent idea.  All in favour.

14:48 PM, 29th December 2011, About 12 years ago

When my tenants have left and I have repaid their deposit I send them a feed back form.  I get 100% return on these, surprisingly since they have nothing at all to gain from taking the trouble to complete and return it.  I use this feed back when I am showing prospective tenants my properties.  I would welcome the opportunity to ask my tenants to feed back on a public forum where I would point prospective tenants before showing them my properites.  I have found many tenants are concerned about being asked to leave the property after a few months.  I am told that many landlords are putting their properites on the market and asking tenants to leave so that they can sell with vacant possession.  This is because there have been so many accidental landlords in recent years and they now think that the property market is picking up and its time to sell.  I want my prospective tenants to know that they are welcome to stay forever as long as they are good tenants and a platform such as the one that you suggest will help long term landlords to convince prospective tenants that they can build a home and not worry about being moved out in the near future.

 Many tenants rights organisations are asking for regulation to force landlords and agents to offer longer tenancy so that people can put down routes, I always tell landlords to start with a 6 months fixed term so that they can take a view before committing to a longer term tenancy, I know that this is not the best situation for a tenant who wants long term security but it is the safest option for landlords.  Afterall we all want long term good tenants but we need to establish that they are good tenants before committing our investment properties to longer tenancies.  Your platform would really help to solve the problem by showing tenants those landlords who are in the business for the long term and it should gain support from tenants rights organisations.

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