Tenants have no hot water or heating – their fault, my problem!

by Readers Question

3:19 PM, 15th December 2014, 11 years ago 22

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Landlord News Landlords Questions

I have tenants who would not allow access for replacing a back boiler with new combi boiler and extra radiators.

Guess what …………. now the boiler is not working and they have no heating/hot water and the engineer cannot fit a new system until March due to work load.

If this cannot be repaired and a new engineer cannot be sourced to fit a replacement system, unless it is for more money, what should be the way forward?

Thanks

Maureen

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Comments

Rob

Member Since July 2013 - Comments: 186 - Articles: 2

1:35 PM, 16th December 2014, About 11 years ago

http://hasslefreeboilers.com/

Pay monthly
New Boiler
Service Contract
Yearly Service
Yearly Gas cert

All above included in monthly fee,Not for everyone but it can work out cheaper in the long run,its an option

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Neil Woodhead

Member Since February 2014 - Comments: 50

2:03 PM, 16th December 2014, About 11 years ago

Maureen Where is the property……..we can get a new boilers fitted for our tenants within 48 hours. The only delay we experience is receiving payment from Landlord in advance

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Maureen Pickering

Member Since October 2013 - Comments: 6

2:36 PM, 16th December 2014, About 11 years ago

Hi Neil – the property is in Bath. I will look at the website Rob, Thanks.

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r01

Member Since July 2013 - Comments: 128

2:49 PM, 16th December 2014, About 11 years ago

Maureen, Try going to the SafeGas site and search for gas engineers in the immediate vicinity of the property – there are bound to be plenty. My experience is gas engineers love to work close to home and are extremely likely to fit a job in if it is nearby, especially if they think you might put future local business their way which as an agent you could easily do.

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Ian Ringrose

Member Since July 2013 - Comments: 561

5:05 PM, 16th December 2014, About 11 years ago

As you a agent have to make clear to your normal person that if they don’t do the job quickly you will move ALL the gas safety checks to someone else?

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Joe Bloggs

Member Since June 2013 - Comments: 646 - Articles: 1

6:45 PM, 16th December 2014, About 11 years ago

surely the tenant wasnt legally entitled to refuse access for a new boiler. if i were refused access for necessary repairs i would be mentioning eviction, which im sure that would have avoided this emergency. some tenants seem to think that because its rented things should never go wrong and they should never be inconvenienced.

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Jack Ass

Member Since September 2014 - Comments: 277

12:42 AM, 17th December 2014, About 11 years ago

I knew of a similar problem. It turned out “no access + heat” = cannabis farm! We should be able to do spot checks but can’t as notice must be given which is another stupid law. Having recently evicted a tenant for arrears I noticed the seals missing from the electric meter. I called the suppliers who then sorted it but informed me they dont chase as its not worth it! So, no rent, no utility bill, no council tax, free food banks, oh for the “good life”!

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John Frith

Member Since October 2013 - Comments: 248

6:03 PM, 17th December 2014, About 11 years ago

Reply to the comment left by “Jack Ass” at “17/12/2014 – 00:42“:

It could be worse. I had someone use a property of mine for a cannabis farm. When British Gas found the meter had been tampered with, they declared it unsafe, removed it, and demanded £500 to put a new one in.

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Steve Masters Read Full Bio

Member Since August 2013 - Comments: 323 - Articles: 1

8:54 AM, 20th December 2014, About 11 years ago

Fix or replace the boiler ASAP and put up the rent or start eviction procedures ASAP too.

If my tenants don’t trust me with reasonable access then I don’t trust them. Same goes for communication too.

1 Report Comment Reply
Lee Winfield

Member Since January 2015 - Comments: 1

9:46 PM, 18th January 2015, About 11 years ago

Hi can anyone help me I am living in a private rented property it’s a room in a shared house and there’s no heating or running hot water only a electric shower, do I have grounds to complain and get this fixed as I don’t know my rights

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