Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
Hi all, I am a newbie here and in the properties business. I bought my first property 3 years ago and have same tenant and estate agent fully managing property since.
8 months ago I realised the agent had not inspected property for over a year and sensed something was wrong so I contacted the tenant directly and she told me the agents have been ignoring her since the beginning of the tenancy and she gave up reporting damaged or faults as they never got dealt with.
I went to the agents and made a formal complaint, but was told the tenant is the one who is not reporting and it was not their fault.
A few weeks ago I went to the apartment to inspect and I was shocked with the state of the property. The tenant is too young and unable to look after a property and follow basic rules. Flooring and carpet all badly damaged, all really dirty including walls, burnt and dirty sofa that will need to be replaced and so on.
I decided to ask tenant to vacate property (monthly rolling contract) but was told by agents I should not complain about damages and wait to see if tenant cleans and fixes all before leaving then take deposit if she doesn’t. I know for fact she won’t do it and I will have to pay all myself since the deposit won’t cover everything required.
What do I do?
I also feel I should give the tenant a reason why I have asked her to vacate the property?
Not sure I can trust agents after they completely neglected my property and feel they just want the easy route.
Learnt many lessons and won’t repeat mistakes, but I really don’t know what right procedure is now.
Your help would be much appreciated.
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