Tenant demanding compensation for mould?

Tenant demanding compensation for mould?

Black mould spreading across a damp bedroom wall corner above wooden flooring
9:30 AM, 12th February 2026, 2 months ago 13

I have a tenant who complained about mould and the handyman went to sort this out and said the same thing would happen if there was no ventilation.

I bought a dehumidifier for the tenant, but six weeks later, the tenant complained again of mould, saying he should be allowed to leave before the end of his contract. The handyman sorted out the mould, painted his room and a new carpet was laid. He said the tenant appeared content with the work carried out.

The handyman told the tenant there might be dust and advised him to move his belongings and used a dust sheet while working. The tenant has now demanded compensation for the work. He said his trainers, bedding and backpack were all damaged and is demanding £269.50 for what he says were his ruined belongings.

He is also demanding compensation for using the dehumidifier and for the handyman working in his flat for two days. He is demanding £381.50. I feel I did what I could by getting the handyman out, painting the room and even laying a new carpet. The tenant has complained about everything and finds fault. His contract ends at the end of July. I don’t know yet whether he plans to stay to the end.

Do I need to pay this?

Thanks,

Debra


Share This Article

Comments

  • Member Since December 2023 - Comments: 31

    12:11 PM, 16th February 2026, About 2 months ago

    Reply to the comment left by K Anon at 12/02/2026 – 10:42
    @k Anon
    What type of dehumidifiers do you supply? I have been considering the same thing for my properties and was looking for a decent wall or ceiling mounted fixed appliance that I can plumb in.

  • Member Since October 2021 - Comments: 62

    1:15 PM, 16th February 2026, About 2 months ago

    Reply to the comment left by Phil rosenberg at 12:11

    We use 2litre ones, there small and portable enough to not get in the way but work well to empty a decent amount of humidity.
    Settings are normally 40%, 50 or 60%.
    When it’s warm (autumn on the way) 60% and currently now in colder winter time you’ll recommend/use yourself 40 or 50%
    They do really work wonders. One of our tenants was a bit skeptical but after a week was over the moon.

  • Member Since February 2026 - Comments: 1

    2:58 PM, 16th February 2026, About 2 months ago

    No don’t give him anything. The mould is because of his creation. If he stacks his things in a way that the place is not ventilated or does not use heating or does not open windows then hecteates the mould not the place. There are mold sprays available which he can use to tidy up the place but at the end of the day it is his own fault not yours.

Have Your Say

Every day, landlords who want to influence policy and share real-world experience add their voice here. Your perspective helps keep the debate balanced.

Not a member yet? Join In Seconds


Login with

or

Related Articles