8:56 AM, 9th December 2019, About 2 years ago 5
I have over a £650.00 repair bill but I have only been awarded £65.00 by the Tenancy deposit scheme. My agent advised me that there is nothing I can do.
However, I have spoken to TDS who advised me that if the agent sends in certain details. They can advise me how they came to that decision.
Has anyone had any success with challenging a TDS decision?
Please see TDS deposits dispute page >> https://www.tenancydepositscheme.com/deposit-disputes.html
What a TDS adjudicator looks for:
An adjudicator can only adjudicate based on the information they are provided, and will not contact the parties for follow up information or
You need to show clearly to the adjudicator:
• what is being claimed for;
• how much is being claimed;
• why you think you are entitled to be paid;
• that the amount you are claiming is justified and reasonable.
DON’T expect the adjudicator to work out what you are claiming for or how much you are
claiming for each item.
DON’T forget about the rest of the deposit. If the amount in dispute is less than the full deposit,
remember to tell us what is happening to the rest of the deposit. It can save problems later on.
DO subtotal your claim on the Dispute Application and Dispute Response. For example:
• if there are several items of damage, add them up and put in the total claimed for damage in
the figures boxes on the Dispute Application and Dispute Response;
• if you have several invoices for cleaning, add them together and put the total claimed for cleaning in the figures boxes on the Dispute Application and Dispute Response.
When you come to explain your claim in more detail (see Step 2) you can give a breakdown of the individual items.
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