10:42 AM, 27th September 2014, About 8 years ago 6
I have 4 properties in my portfolio and I just try and to a good landlord and hope that my work reaps dividends later.
I should have completed a re-mortgage yesterday (Friday) on a refurbished property that is now let. Actually I have completed the re-mortgage, I just haven’t received my money from my solicitor.
My experience of ‘profession’ is not great anyway so my expectations were not high, in fact this high street based solicitor firm have had my business for the last couple of years and have acted as conveyancers for all 4 properties. I use them because they are local and on my relatively brief investigations into the matter their costs are middle of the road.
So to my point in case… After taking 2 months to act on my behalf (the solicitor) to do a very straight forward remortage for me, and after numerous chasing emails, it was all agreed that yesterday was finally the completion date.
I emailed my solicitor directly at 9am in the morning and received this response at 09:45 “Yes, transfer of funds will happen today, have redeemed your charge with Nottingham (previous mortgage provider) so will transfer funds later on today to you”.
Despite my chasing during the day, I spoke to them at 16:45 where, after some interrogation, she admitted that “they have definitely transferred the money but might have missed the 15:30 deadline for monies to be completed today”.
Surely this cannot be right?
If I was buying a property the money would have been transferred around midday so I could get the keys. I also suspect that they haven’t transferred at all and are keeping a substantial sum of money on their own account until Monday morning.
Any advice or has anyone experienced equally poor service.
I’m based in the Beds/Bucks area so if anyone can recommend any decent conveyancy practices for the future I would be very grateful.