Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
13:55 PM, 1st October 2014, About 9 years ago
"What exempts Sussex Uni from the housing act is unclear, not sure what standards or things they’ve shown the Council to get this privilege but there you go."
The Housing Act 2004; schedule 14, paragraph 4, link below:-
exempts certain educational establishments from licensing subject to attached Statutory Instrument
14:21 PM, 1st October 2014, About 9 years ago
Thanks John for the links, BHCC were very vague and gave no good account of the situation, so what we now know is, if the property in question is leased to the university via it's chosen management property company there is no need to have a HMO or additional HMO licenses. The huge unfairness here to all decent LL's or LA's in the UK is that it doesn't matter if you undertake the self same accreditation or meet the same standards as the company the Uni are using you will not be allowed the same exemption and will be on the hook for HMO conditions and will face the criminal sanctions if you breach them.
14:41 PM, 1st October 2014, About 9 years ago
Thoughts? Lots!! but mainly unprintable!
After just paying out £800 for yet another licence, plus £900 for the electrician to tell me my electrics were in order, £100+ for the alarm company to do the same and the gas man wanted £240 for his bits of paper. Oh, and I mustn't forget the police check for my maintenance manager as well.
I did want to start putting insulated wall boards on the external walls of this property to help with the horrendous heating bills, as I'm fed up waiting for the green deal that is going to help me with that - but that will have to wait now until I get over all this expense.
Its not as if the council don't know us, as we have a total of 6 licensed HMO's in the Newport area, plus we attend most of the landlord meetings the council put on and always go to them for guidance to make sure we are doing what they want when we go for anything new. The similar properties that we have in Cardiff are not required to be licensed.
After losing the HMO I was trying to buy earlier this year (not licensed as it had been run by the council and they don't need one for their properties!) I viewed a fair few that were honestly appalling, but all proudly showing off their HMO certificate in the hallways. So what on earth is it all about? Getting money off us easy targets is my guess.
14:53 PM, 1st October 2014, About 9 years ago
Reply to the comment left by "Linda Price" at "01/10/2014 - 14:41":
Interesting post, however i fear its worse than that Linda - there is going to be massive fall out in this sector, LL's need to make informed choices and understand the risks they are running and hedge themselves against threats to their liberty and livelihoods - it is a far from level playing field.
Please drop me a line firstname.lastname@example.org
Mark Crampton Smith
16:14 PM, 1st October 2014, About 9 years ago
We let and manage over 170 licensed HMOs and when the whole licensing debacle was on the horizon here in Oxford, I seriously looked into forming a separate company and registering as an educational establishment. Coming as I do from an educational background, it would in fact have been relatively easy. I was then going to claim that we were engaged in teaching students how to live in a house, and charge them a fee for the "tuition". It seemed like a lot of work at the time, but now I do regret not biting the bullet!
Educational establishments do have to ensure that their accommodation is compliant with UUK code of practice (http://www.universitiesuk.ac.uk/aboutus/AssociatedOrganisations/Partnerships/ACOP/Pages/default.aspx) and will have to meet certain minimum standards (largely in line with HHSRS guidelines) so there is no escape in reality.
16:37 PM, 1st October 2014, About 9 years ago
You hit the nail on the head Mark - you saw that going down that route means you wont ever be facing criminal records and fines for running your properties and let me say that is the correct and wise business choice; reducing risk to your liberty and livelihood by either reorganising or using University management is the only way forward here. The complaint/standards bit is a moot point as I’m sure all yours meet the best standards anyway - but what price is too high to have a golden ticket indemnifying you from being prosecuted. You’ll spend a shed load defending HMO prosecution should it come your way. As seen here in this case - http://www.leicestermercury.co.uk/University-lecturer-pleaded-guilty-failing/story-23005557-detail/story.html
12:17 PM, 2nd October 2014, About 9 years ago
Having read the details of the Leicester case, the landlord who was running a large HMO which had a range of structural safety faults and appears to be a mandatory licenseable HMO, and so should have been licensed since 2006 was fined just over £2k
If he charges £100 a week for the rooms he makes £25 k a year. Are we supposed to have sympathy for someone who runs a dangerous letting and evades his legal duties deliberately ?
Educational Authorities and Social Housing providers are exempt from licensing because their activities are governed by other authorities and they have to meet the standards of the other regulatory bodies. The costs and administrative berdens of compliance are far greater than local authority licensing.
12:30 PM, 2nd October 2014, About 9 years ago
Reply to the comment left by "John Daley" at "02/10/2014 - 12:17":
They are greater fees but in exchange you get zero chance of being charged with criminal offences or fined £20k or losing you're entire portfolio - seems like a sensible business decision for decent landlords to take when faced with the alternatives.
12:44 PM, 2nd October 2014, About 9 years ago
Reply to the comment left by "chris wright" at "02/10/2014 - 12:30":
You can only be convicted if you have broken the law. You'll only be fined if you fail to licence. Landlords are not made to let property but they do have to comply with the law if they do.
Has anyone ever been jailed on a licensing charge ? The fines are minimal compared to the rental income in large parts of the country
And, if you don't comply with the Academic and Social housing regulators they can close your business and transfer your assets to another, better managed or better funded provider.
14:05 PM, 2nd October 2014, About 9 years ago
Never said anyone was jailed did i? It’s a matter of public record he broke the law - he was off being a busy globe trotting Prof and despite thinking the Letting Agent he paid was doing the work i.e. sorting out the day to day management, compliance, repairs etc / negotiating with the tenants - the council have done both of them - as is their right under the law, a trial is pending for the LA who say its not their fault.
I don’t hold out much hope for their chances and lets not forget this is serious stuff as it may close their business, not sure what exposure they have with HMO clients so they might solider on with vanilla lettings or sales if they lose that side of the business - anyway the same situation for a family home let in Newham or any SL area would make closure a certainty as the council could remove fit and proper staus, so bye-bye all the vanilla PRS lettings work. (the) agent IPS says "fully trained staff with over 100 years of combined experience in the property market." - What would you suggest should happen to them?
Would you like to see larger fines than the ones on the table already - you seem to suggest the prof was rolling in money (not sure what his mortgage is or the annual net profit) rich or not the court had some leeway in calculating, they could have done him for more but kept it low and gave a conditional discharge as they saw the effect it would have on his international life / work and probably gave some credit for the guilty plea, maybe they have one eye on the LA - not sure if they face exactly the same charges.
So what about the dilapidation and lack of license as seen here in comparison to the worst examples like where bad management cause deaths – the Leicester result is (so far) it almost ruins one mans reputation, his life’s work and threatens the employment of a local business and all their staff come January. In situations where 6 people are killed by botched council refurb’s – as far as I can tell no charges are brought and no-one is in the dock, i could be forgiven for thinking just how bad does it have to be before there is equality in letting property.
Complying with good standards is desirable, all decent landlords will - but they will also seek to reduce risk to their portfolio and lessen personal exposure to criminal records - the bar has been raised by councils through licensing and there will be a huge shift to avoid prosecution by the vast majority of UK’s HMO landlords and those under Additional or Selective schemes.