9:02 AM, 26th November 2020, About 5 years ago 4
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I am not impressed with the Letting Agent that I use and I have made complaints that have not been addressed and I feel like I’m getting nowhere fast.
Legislation states they have to be registered with one of two compulsory redress schemes. The company is not listed under The Property Ombudsman nor the Property Redress Scheme.
Whom do I report them to?
Many thanks
Reluctant Landlord
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Member Since August 2016 - Comments: 506
9:55 AM, 26th November 2020, About 5 years ago
Someone on this net will give you the exact pointers including the mandatory rules but the first thing you must do is fire the bad agent? You must keep in mind that an agent is just that. He acts for you. You are the Principal and the buck stops with you. You may dream of suing the agent for your losses but no point if he is a ‘man of straw’ and not insured.
DPT
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Member Since October 2020 - Comments: 1092
16:26 PM, 26th November 2020, About 5 years ago
I think you report them to Trading Standards
TrevL
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Member Since September 2020 - Comments: 158
16:49 PM, 26th November 2020, About 5 years ago
Was he cheap? because no insurance, no redress membership and not doing the work you request of him means he can undercut others on price.
EvolutionBlogger
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Member Since November 2020 - Comments: 7
22:18 PM, 29th November 2020, About 5 years ago
Trading Standards is your best bet
If they owe you money, you can take them to a county court