Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
I moved into a house for 6 weeks and after putting our 3 small girls into bed on a Sunday night, we went to sleep. I was suddenly alerted to a snapping noise downstairs so I jumped out of bed and by the time I got to the top of the stairs the smoke detectors sounded, scaring us a lot.
I shot downstairs to find it filling up with smoke ……in the kitchen we had 2ft flames up the front of the dishwasher. My wife grabbed the kids and ran outside as I set about extinguishing the flames amongst the very toxic smoke.
It has wrecked the timber floor, fridge, kitchen units and worktop. This is now 2 weeks ago and no correspondence yet from the letting agency in regards to the repairs.
It has come to our notice that this dishwasher was a recalled Hotpoint model in 2013, when the landlord was living in this property themselves. apparently they are claiming off Hotpoint for the repairs to the kitchen, but this can take up to 9 weeks for Hotpoint to confirm what they are going to do. DO WE HAVE TO WAIT THIS LONG?
Also as a family, we have all really suffered mentally after the fire. At nights we cant switch off with the fire and memories. My wife fell asleep whilst driving the car this week and really shook us up again, she has never had the tendency towards getting sleepy whilst driving ever before.
The school has also informed us that the kids are struggling to concentrate during studies.
As the landlord hadn’t sent the the recalled machine back for the repairs and then rented the property out which a dangerous machine (if we had been out at the time of the fire then we would of lost everything), are we liable for any compensation with the trauma?
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