Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
9:44 AM, 13th April 2022, About A year ago
Commercial to residential conversion should have been done with building regulations approval. Your option for redress depends on who was responsible for supervising the works. If this was done some time ago your options may be limited.
Often we find that developers have completed resi conversions and left the original fire doors in use from the time of commercial use. These may have been compliant when fitted but may no longer be for a number of reasons: badly fitted originally, movement over time, BR requirements have changed over time, etc.
If you are unsure if they are compliant then you need a certificate for each door from a certified fire door inspector. They will identify, check and certify each door - and leave a list of non-compliant issues for ones that fail. It is not cheap, especially as most fail anyway, and for this reason we nearly always replace all the fire door casings and doors when we do a refurb.
If you are replacing fire doors the bill will not be a few £100 here and there. We budget each casing and door replacement, including making good around the area, at £450 - per door.
Unfortunately this is one of the areas that is very much in the news lately so you are unlikely to find many people backing you if you are non-compliant for fire safety these days. Good luck with it.
10:52 AM, 13th April 2022, About A year ago
similar issue I am having ....but my issue is at the bottom level...can't find anyone to fit the frames and doors in the first instance. Lack of materials and qualified labour. bloody nightmare. The only quote received so far for one door is nearly 2k for a made to fit and he can't do till November!
13:52 PM, 13th April 2022, About A year ago
Reply to the comment left by AndrewMcC at 13/04/2022 - 09:44I may not have been clear, it was a total gut and rebuild, new interior completely. We were given no certificate on completion (I bought new), the majority of them do not comply and the opinion of two reports is that they never did. We think it was a private building control surveyor rather than a council one, we have no sign off papers. We are looking at £60,000+ for this work so we really do need to pin this on someone, fraud has been mooted - likewise the ventilation system came with a certificate and most wasn't attached to the pump and had zero airflow, we found this when someone called in the council due to 40C heat in the flat. Is there a responsible 'body' out there that we can refer back to - building now 6 years old but the heat issues (oh yes, heating pressure such that it damages the non return valves that are replaced every two years), fire doors and ventilation have been evident from the outside. No idea what the managing agent was up to, it's only since we took over that this is all coming to light.
RWB Building Solutions
14:36 PM, 13th April 2022, About A year ago
Reply to the comment left by AndrewMcC at 13/04/2022 - 09:44
'If you are replacing fire doors the bill will not be a few £100 here and there. We budget each casing and door replacement, including making good around the area, at £450 - per door.'
Sorry to jump on this - but what doors are you fitting? take it these aren't pre hung?
RWB Building Solutions
14:39 PM, 13th April 2022, About A year ago
Reply to the comment left by DSR at 13/04/2022 - 10:52
Where are you based? We might have capacity to undertake this work if Yorkshire based. Price is in the region of what we would normally quote, to include disposal of old door, certification of new door, detailed installation guide, product specifications etc.
14:57 PM, 13th April 2022, About A year ago
Reply to the comment left by Harlequin Garden at 13/04/2022 - 13:52My apologies, I didn't fully understand your position.
For something of this size there will have been a set of building drawings and probably an architect involved. These will be available on the planning portal and will include the specification for the fire doors and other items like ventilation. This could be a good first port of call. It will have required a finalisation certificate from Building Control and again this should be fairly simple to track down. All heating and ventilation are reportable installs so there should be a completion and compliance certificate for both lodged with the Council. The contractor will have given some sort of guarantee but the best bet is normally to go after the people with the PI insurance for larger claims.
15:07 PM, 13th April 2022, About A year ago
Reply to the comment left by DSR at 13/04/2022 - 10:52
Fitting fire doors has become a specialist service due to the likelihood of them failing inspection if not done correctly. As such we had to send our chippie on a 5 day course to learn how to do them "properly", despite him having fitted them previously.
Most developers do not understand the importance of packing any gaps behind the casings with the correct intumescent material, which changes dependant on the gap size and fire rating required. We often get blank stares back when we query things like fire rated hinge packers and drop down seals.
Now most Councils' housing departments are back up and running after the lock down they are busy enforcing the old rules on fire doors and explaining the changes coming to building regs. We expect to be discussing this with a lot of very unhappy owners of HMO's in particular.
16:03 PM, 13th April 2022, About A year ago
Reply to the comment left by RWB Building Solutions at 13/04/2022 - 14:36
No, the price is based on stick building the Howdens / Genweld 30" FD30 with matching casing. We are only able to do it at this price as we buy all the hardware in bulk and can pass on the savings eg. 3 of Grade 13 hinges for £4.95. Other fitters in my area are charging around £700 a door.
16:08 PM, 13th April 2022, About A year ago
Reply to the comment left by RWB Building Solutions at 13/04/2022 - 14:36We did look at importing pre-hung fire doors from a firm in Italy. They were top quality and beautiful too but in the end it would have cost us over £850 each to get them here (buying a 40' container of them at a time) never mind the fitting and our profit margin. They would have been perfect for a 5* hotel, but that is not the market we operate in.
17:52 PM, 13th April 2022, About A year ago
Similar problems with my block of flats. Do the prices above include ready-hung doors (in their own frame) and a self closing hinge - which, it seems, each flat has to have? Finding a reliable, insured fitter, who is able to give a genuine guarantee is proving to be very difficult. It's an expensive thing to have to do - needed by our own insurance company. Any nationwide firm that might deal with this? About 26 doors required!