Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
JGM
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Sign Up16:10 PM, 12th January 2021, About 4 years ago
Hi John
I found the following extract on the Anthony Gold website. It's a bit of a read but may help to clarify your query....
Do landlords who already have an EICR need a new report to comply with the new electrical safety regulations?
The Government published the draft Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 in January which, subject to parliamentary approval, will impose new electrical safety standards across in rented property from July 2020.
The new regulations will be phased in – coming into force on 1 June 2020, starting to apply to ‘new tenancies’ on 1 July 2020 and then subsequently applying to existing tenancies from 1 April 2021. Here ‘new tenancies’ is defined as those granted from the coming into force of the regulations, which is on 1 June 2020 (not 1 July 2020 as you might expect). In practise this is going to mean landlords will need to ensure that they are compliant when granting any new tenancy from 1 June 2020 onwards.
The regulations do not expressly exclude statutory period tenancies or renewals to the same tenant from the category of ‘new specified tenancy’, so the end of a fixed term tenancies will trigger the application of the duty if the tenant remains in occupation.
For many landlords obtaining an Electrical Installation Condition Report (“EICR”) will be nothing new. Landlords of HMOs must already obtain EICRs to comply with HMO management regulations, and other landlords will have had such inspections performed simply as good practice or to comply with licence conditions.
This was recognised in the Ministry of Housing, Communities and Local Government’s recent PRS Newsletter:
“Most landlords are highly responsible and will already have safe electrical installations, so are advised to start early and book an inspection. Once landlords have an Electrical Installation Condition Report from a competent inspector showing their property has a clean bill of health, they won’t need to worry about it for another five years. Letting and managing agents should also start to consider scheduling inspections in the properties they manage. We know that many landlords already have had inspections in the past 5 years. There will be no requirement for those landlords to renew this until the 5 year period is over, though they will need to be able to provide the report when required.”
The Government’s view is therefore that where landlords have obtained an EICR in the last 5 years, there is no need for to have a new check performed, and landlords simply need to make sure that they keep a copy of the report.
But this appears to conflict with the obligations as set out in the draft regulations – at least if it is read literally. The duties to have electrical installations inspected and tested at regular intervals can presumably be complied with through an existing EICR, but the draft regulations also introduce a separate obligation at Regulation 3(1)(a) to “ensure that the electrical safety standards are met during any period when the residential premises are occupied under a specified tenancy”.
The term “electrical safety standards” is defined as “the standards for electrical installations in the eighteenth edition of the Wiring Regulations, published by the Institution of Engineering and Technology and the British Standards Institution as BS 7671: 2018”.
An electrical installation installed in 2017 would hopefully have complied with the seventeenth edition of the IET Wiring Regulations, but it is likely that there will be some minor non-compliances with the current standard. An EICR obtained in 2017 would still be valid now, but it would not show that whether the installation complied with the higher Eighteenth Edition standard.
Further, an EICR report obtained today might well not record non-compliances with the Eighteen Edition standard where the installations are safe and do not need any upgrade. Electrical standards have changed significantly in the last ten years and an installation can be non-compliant in a way which does not mean it is dangerous.
An EICR might alternatively record minor but not hazardous non-compliance as a Code C3 recommendation. In the past C3 has meant that an improvement is recommended by not necessary. The new draft regulations do not reflect this nuance, simply requiring properties to comply with the Eighteenth Edition standard.
It appears from the PRS Newsletter that the Government does not expect landlords to bring properties up to the Eighteenth Edition standard provided that the electrical installations are safe and that a valid EICR has been obtained – meaning that they will not expect every Code C3 recommendation to be implemented.
What should landlords do if they already have an EICR?
Obviously where there is a ‘red flag’ hinting that an installation might no longer be safe an electrician should be engaged urgently. Visual inspections can spot serious problems and there is no good reason not to carry out basic checks.
Where the landlord has obtained an EICR within the last five years, in practice, it is likely to be acceptable to wait before obtaining a new EICR.
However, it will be difficult for a landlord to be completely satisfied that they are meeting “electrical safety standards” at the Eighteenth Edition standard when the most recent report was obtained from an electrician applying the older standard.
Where local authorities have concerns, enforcement officers can serve a remedial notice, or arrange remedial action themselves – but they can also impose a financial penalty of up to £30,000 for a breach of the Regulation 3. As there is no ‘reasonable excuse’ defence available it is difficult to see how a landlord could defend themselves, even if they reasonably thought that they were complying with the new standard.
While arguably the safest thing to do will be to obtain a new EICR in all cases, electricians are in short supply this may prove to be impractical. Landlords should look out for further guidance from the Ministry of Housing, Communities and Local Government, and they make wish to take the approach recommended by the Residential Landlords Association to landlords who already have EICRs and wait for this guidance to be published before taking further steps.
*Disclaimer: The information on the Anthony Gold website is for general information only and reflects the position at the date of publication. It does not constitute legal advice and should not be treated as such. It is provided without any representations or warranties, express or implied.*
Dave
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Sign Up19:45 PM, 12th January 2021, About 4 years ago
I am a qualified electrician and will require a new test as the last test was over 5 years ago
10 years are for a domestic homeowner that looks after there property properly
Rental properties get a lot more abuse/change of tenants and not the same care taken to look after. Regards Dave
Seething Landlord
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Sign Up0:50 AM, 13th January 2021, About 4 years ago
Reply to the comment left by JGM at 12/01/2021 - 16:10
The article from Anthony Gold highlights some of the concerns about the ambiguity and uncertain interpretation of the regulations that have previously been discussed at length on this forum.
However, the straight answer to the question is that an inspection is required at intervals of no more than 5 years so a certificate from 2015 no longer meets the requirement.
Adrian Alderton
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Sign Up19:21 PM, 13th January 2021, About 4 years ago
I have been in the same position with a 10 yr electrical certificate also a property only 8 yrs old under warranty. I checked with the NRLA who confirmed that the EICR had to be no more than 5 yrs old so had to get another test in both instances.
Yet another financial penalty on landlords that have to get 5 yr certs when a 10 year would suffice.
John Fowles
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Sign Up16:41 PM, 15th January 2021, About 4 years ago
Reply to the comment left by JGM at 12/01/2021 - 16:10
Thank you JGM. Very informative.
John Fowles
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Sign Up16:43 PM, 15th January 2021, About 4 years ago
Reply to the comment left by Dave at 12/01/2021 - 19:45
Thank you Dave, I understand your logic.
John Fowles
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Sign Up16:46 PM, 15th January 2021, About 4 years ago
Reply to the comment left by Seething Landlord at 13/01/2021 - 00:50
Thank you "seething landlord". There are at least two of us now !
John Fowles
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Sign Up16:50 PM, 15th January 2021, About 4 years ago
Thank you Adrian, I guess that we just have to go along with it !