‘Media frenzy’ fuels distrust between landlords and tenants

A leading firm of property solicitors is reporting a rise in disputes between landlords and tenants – and points to a ‘media frenzy’ as being partly responsible.

Dutton Gregory Solicitors says that media focus on disrepair complaints – particularly over damp and mould – and a lack of government support for the buy to let sector is creating conflict.

It says there has been a surge in complaints which has coincided with an increase in legal services specifically targeting tenants in private rented accommodation.

Gina Peters, the firm’s head of landlord and tenant, believes these services paint an unfair picture of landlords, portraying them all as ‘non-compliant’ to win business.

‘Media creating this story that all landlords are not to be trusted’

Ms Peters said: “This is very much a case of perception versus reality, with the media creating this story that all landlords are not to be trusted.

“Most landlords are in fact compliant but lack support from the government.

“Due to little funding and incentives for the industry, yes, we have seen a rise in disputes.

“The Government has created a very hostile environment, with the intended abolishment of Section 21 causing an increase in notices being served, more landlords selling up their portfolios due to financial pressure and uncertainty.”

She adds that the lack of financial support for landlords to make properties more energy efficient and safer for tenants is also an issue.

‘New anti-landlord style companies for tenant disputes’

Ms Peters, who has more than two decades of experience in residential landlord and tenant law, continued: “Together with a rise in these new anti-landlord style companies for tenant disputes, have led to a belief that many landlords are failing to comply with the legalities of renting property in England.

“Local authorities who would normally investigate these claims and disputes are underfunded and under-resourced.

“There are now many licence schemes in place, which differ in each borough and can catch landlords out unintentionally.”

It appears that the rise in the new style of tenant-focused companies is painting an image that suggests landlords are there to be sued.

Applications can be made to the First Tier Tribunal by tenants

She adds: “Many of the applications that these new companies are handling can be made to the First Tier Tribunal by tenants themselves as there are no costs to be gained from such action from a landlord.

“I accept that some tenants may not be aware of their rights, but there is a fine line between providing legal advice and jumping on the bandwagon to ensure landlords are sued at the first hint of non-compliance.

“It is not helping the overall landscape within the private rented sector.”

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