Management company incompetence has cost me!Make Text Bigger
I purchased a leasehold flat managed by a Housing Association in 2014, the property is on a development with housing association and privately owned property. The private properties receive 6 monthly service charges from a management company. The HA manages the property and levies a monthly charge on their managed properties.
After 6 months, I received the next invoice from the management company and this was paid. 2 months later, the amount was refunded with an explanation saying this was billed incorrectly. The service charge should come from the HA. I discovered that the account was 9 months in arrears which was settled. I have effectively paid the service charge twice for the period.
When I purchased the property I paid the apportionment of the service charge totaling £675.05 as per the invoices supplied by the vendor. I wasn’t suspicious as I own other properties in the development which I pay the SC on a 6 monthly basis. This property has a monthly charge as it’s a HA property.
I have tried speaking to the Management company to establish that the original invoice was paid (and was the basis of the apportionment) and was then refunded after the sale had gone through, however they refuse to give me details as under “data Privacy” I was not billed and they cannot release the information to me.
My solicitor has tried to contact the vendor solicitor and request the monies, however no response has been received. Is there a way to recover this based on the fact I don’t have invoices or proof that the vendor received a refund. All I have is the apportionment cost from my solicitor and copies of the incorrectly billed SC.
I know the address of the vendor and know where he works, I was hoping for some advice from the readers as the most effective way to recover this money.
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