Landlords Alliance – Emergency Euro Elections Statement21:09 PM, 21st May 2019
About 4 days ago 70
My property management agency has increased its fees by 50% with no prior notice. When I complained to the manager and I was told told that this was stated in the brochure I received when I approached the company and that if I leave the agency I would have to pay three times the rent value plus VAT.
I replied that I have not received any brochure (all communication was done by email) nor signed any documents in which I agreed to pay such fee or penalty. I have not received or signed any contract outlining the terms of business. All I have is some emails with an agent that now no longer works for that company.
I have requested the manager sends me the brochure she is referring to and the terms of business, but she has remained quiet.
I am new to this business of renting and would appreciate advice on how to deal with this situation and get rid of this agency.
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Our mission is to facilitate the sharing of best practice amongst UK landlords, tenants and letting agentsLearn More